NHS Staff Survey Results Published

NHS England have today (24th February) published the feedback reports for all NHS organisations in the 2014 NHS staff survey.  This includes results from a sample of Cumbria Partnership NHS Foundation Trust staff.  The survey had a response rate of 43% and was completed by 349 staff late last year a big “thank youto all those staff who completed it.  The staff survey is one of the tools that helps us understand what it is like to work in the organisation and where we need to focus our effort.

The results are mixed, with improvements in some key areas but also showing that we have a great deal of work still to do in others.

From our top five ranking scores it is encouraging to see that the number of staff suffering work related stress since last year has decreased; as well as the number of staff who feel pressured to come into work when feeling unwell.   It is also encouraging to see that, at 91%, we are above the national average for similar Trusts’ employees who feel their role makes a difference to patients.

In the bottom five ranking scores, training and appraisals are prominent. Knowing we could be better in these areas we began work last year with appraisals as one of the projects within “Listening into Action (LiA)”.  We now have clear plans in place to ensure that meaningful appraisals, linked to business plan objectives, are in place across the organisation and we hope this will be reflected in the survey next year.

We are about to move into the next steps of LiA - Engaging for Improvement to embed our commitment to the LiA approach across the organisation.  We hope that this will help more teams to make their own changes to improve patient care and that this will be reflected in next year’s survey.

View the full results of the Staff Survey 2014

The NHS Staff Survey is recognised as an important way of ensuring that the views of staff working in the NHS inform local improvements and input in to local and national assessments of quality, safety, and delivery of the NHS Constitution.