Children and Families

Feedback from parents

  • 100% of parents said they were treated with dignity and respect
  • 100% of parents said their child was treated with dignity and respect
  • 94% of parents said they received timely information about their child’s care and treatment

Comments received

Team

How likely are you to recommend our ward/service/clinic to your friends and family if their child needed similar care or treatment

COMMENTS: Please can you tell us why you would/would not recommend us ...

Childrens Continence Service West

Extremely Likely

Very informative and helpful.

Childrens Learning Disabilities South

Extremely Likely

I feel that I am being cared for and my little boy is also. It was really good to talk and have someone listen and give me good advice. I really appreciate your help and support.

Childrens Occupational Therapy South

Likely

Informal/structured workshop - learning from other families- conducive to discussion. Prefer individual attention/observation of child and then activities structured to that child.

Childrens Physiotherapy South

Extremely Likely

My daughter was cared for in a relaxed environment, everything was explained to us fully and she treated us well.

CLA Foster Parent

Extremely Likely

Good to have someone checking everything is going well for children in care.

Community Paediatrics South

Extremely Likely

**** was lovely, reassuring, informative and both my daughter and myself feel at ease. I left feeling confident in his abilities and moving forward.

Feedback from young people

  • 99% of the young people said the people looking after them were kind
  • 96% of the young people said they felt listened to
  • 94% of the young people said they understood what was going to happen

Comments received

Team

Comment

CAMHS West

It was great, I got to know her as a friend and not just to talk about my depression; I felt very safe and felt like I could talk about anything.

Childrens Dental Services South

I am scared of the dentist but I really like coming here.

Childrens Physiotherapy South

**** is very kind and understanding, she helped me with my exercises.

Community Paediatrics South

The doctor today was very nice and helpful. I felt like he understood and helped me.

School Nursing East

The person was very nice and kind and told me what she was doing and that helped a lot so I knew nothing bad was happening.

School Nursing West

**** was lovely to me, she made me feel safe and I understood what was going on.