Children and Families

CHILDREN AND FAMILIES

Feedback from parents

  • 99% of parents said the location was suitable to their child’s needs
  • 96% of parents said the staff were kind and caring
  • 93% of parents said they were treated with dignity and respect

Comments received

Team

How likely are you to recommend our ward/service/clinic to your friends and family if their child needed similar care or treatment

COMMENTS: Please can you tell us why you would/would not recommend us ...

Children’s Audiology North Cumbria

Extremely Likely

Referred self. Audiology staff contacted me really quickly & offered me an appointment within 2 weeks - expected to have to wait much longer than this.

CAMHS West

Neither Likely or Unlikely

It's helpful to my child

Eden Health Visiting

Extremely Likely

The health visitor X was lovely made me feel very comfortable and at ease what a lovely lady.

Community Paediatrics South

Extremely Likely

Our son's Dr has worked hard to build a relationship with him.

Carlisle Health Visiting

Extremely Likely

Need support in everything and live in the countryside.

Community Paediatrics South

Extremely Likely

As far as I am aware this is the only service providing consultant paediatric appointments I would direct any parent who is concerned about their child to contact Kinta House.

Eden Health Visiting

Extremely Likely

X has been a fantastic support in my breast feeding journey without her advice knowledge I would not have been able to continue to breastfeed my baby. Going to the support group and talking to other mums also helped me to continue to breastfeed I found it valuable to share my experiences gain support from others going through a similar experience. Thanks to X the other ladies who enabled my baby to get the best start!

Allerdale Health Visiting

Extremely Likely

Good appropriate advice, always available.

Community Paediatrics South

Extremely Likely

Dr X was brilliant; she listened to myself and my daughter and was really helpful.

 

Feedback from young people

  • 97% of the young people said the people looking after them were kind
  • 93% of the young people said they understood what was going to happen
  • 92% of the young people said they felt safe

Comments

Team                
 

Is there anything else you’d like to tell us about your care 

 
Immunisation Nurses North      The person was very nice
Immunisation Nurses North  

I was very worried about it at first but the woman calmed me down very well. thank you

Immunisation Nurses North

I liked how you did it very quickly smile

Children’s Physiotherapy South

She was excellent!

Immunisation Nurses North

The lady was very nice.

Immunisation Nurses North I felt relaxed and safe through the entire process and hardly felt any pain.
Immunisation Nurses North

The lady was very kind and I felt I was looked after well.

Immunisation Nurses North  

It was very good

Immunisation Nurses North  

The ladies were very nice.

Immunisation Nurses North  

It was just good

Immunisation Nurses North  

I felt very comfortable.