Partnership News 19th May 2017

In this issue: News Vacancies Staff Training Events Staff News Contact Us

Friday 19th May 2017

Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.

If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.

Click here to read guidance on submitting information to Partnership News.

 

 

 

Top Stories

International Nurses Day

International Nurses Day took place on Friday 12th May. Teams across Cumbria celebrated with workplace parties.

Despite the cyber-attack which also took place on Friday, our staff were able to celebrate the work that Nurses do in Cumbria and all across the world. Pictured are some of the Penrith Community Nursing team celebrating!

NHS Heroes ensure minimal disruption following cyber attack

The computer systems across CPFT services are now back up and running thanks to the incredible dedication of teams over the weekend.

Clinical teams worked tirelessly over the weekend to ensure that patients were kept safe by making medical notes on pen and paper. Our eHealth teams worked around the clock to ensure that the fix that had been applied on Friday following the attack was robustly tested and we were able to restart computers on Monday morning.

A number of staff members from our support services also worked long hours over the weekend, and continue to do so, to make sure that staff and patients receive updates as and when they happen.

To celebrate the work of you, our #NHSHeroes, we’ve put together a Trust Talk Cyber Special – please help us share it far and wide to show our values in action.

Some services in other parts of the health system are still affected and we are working with partners to ensure that they are up and running safely as soon as possible.

Read all the updates regarding the computer issues on the website.

Claire Molloy to take up new post

Claire Molloy, the Chief Executive of Cumbria Partnership NHS Foundation Trust, is leaving the Trust to take up the post of Chief Executive of Pennine Care NHS Foundation Trust. Claire will be joining Pennine Trust in September but will be remaining in post until then.

See the message from Mike Taylor, Chair of CPFT, on the StaffWeb homepage.

News

Dementia Awareness Week

Dementia Awareness Week is taking place this week (14th – 20th May). To celebrate, many different teams in the Trust have come together to support Dementia Awareness and help increase knowledge and offer support.

See our Dementia Awareness news page for more information about how we have been celebrating including:

  • Memory Matters helping Dementia Patients and Carers find the best support
  • Health and Wellbeing Hub supports Dementia Awareness Week
  • Ramsey Ward raises Dementia awareness with local businesses
  • Dementia Awareness Balloon Release (pictured)
  • Dementia specialists share their expertise

Equality, Diversity and Human Rights week

To celebrate Equality, Diversity and Human Rights week 15-19 May the Trust is promoting The Diverse Cumbria Awards. The Trust is the main sponsor together with North Cumbria University Hospitals Trust.
Watch this space for details of how the awards went!
We will also be attending the International Day Against Homophobia at LGBT headquarters to promote the work we are doing to support people from the LGBT community.
The Trust is recruiting for EDI representatives, therefore if you are passionate about Equality, Diversity and Inclusion contact: Jennifer.McCall@cumbria.nhs.uk to find out more.

Sexual Health Consultant receives Cumbria Pride Award

Dr Matt Phillips, Consultant in Sexual Health Services, has been recognised for changing the culture in the Lesbian, Gay, Bisexual, Transgender (LGBT) community in Cumbria and has received the Cumbria Pride Award for Special Recognition.
Matt said “I am honored to receive the award and recognised for changing the culture. Cumbria can be a vast and lonely place for people living in isolation and fear of simply being themselves.  Showing people that it’s okay to express their feelings not only alters mental health but embraces a need to offer outreach and prevention work against serious illnesses such as HIV and Syphilis.

Glen Anderson from Cumbria Pride said “The guidance and willingness of Dr. Phillips to speak about taboo subjects along with an instant change approach to management caused us to single him out as worthy of recognition. An inspired choice by the Trust to bring such a wealth of experience to the area – Dr. Phillips has quite simply been a breath of fresh air and we applaud him for standing up for increasing health standards for people with more complex needs – especially within sexual health”.

Trust Writing Practitioner has article published in Mental Health Practice

As the trust’s only Writing Practitioner, Carol Ross has been leading therapeutic writing sessions in wards at Carleton Clinic since 2010, and is hoping to deliver some staff workshops later this year. The national magazine Mental Health Practice (April 2017, volume 20, number 7, pages 33-38) has published an article in which Carol explains some of the techniques and thinking she uses with the people who come to her groups, e.g., mindful writing and positive writing. Over the last few years, Carol has been involved in a number of publications about writing for wellbeing including writing a chapter for an American textbook: Expressive writing: In counseling and healthcare (published in 2015 by R&L Education). In 2012, she co-authored and published the book Words for Wellbeing on behalf of the trust. For more information email: Carol.Ross@cumbria.nhs.uk.

Staff recognised for cross-sector working

Toni Hall, CPFT Education & Learning Manager has been shortlisted for the 2017 Healthcare Professionals Management Association Awards in the Cross Sector Working category in her role as CLIC Clinical Skills Programme Manager, along with the Phase 2 team.
Toni & Sue Gallagher, a CCG lay representative, attended a judging panel in London on Friday 5th May to present the CLIC Clinical Awareness Programme which delivered Clinical Skills training for non-registered health and care support workers to all sectors across Cumbria during 2016-17.
The judging panel were particularly were impressed with the emphasis on involving service users in the design & delivery of the programme & Sue’s experience of being part of the process.
Toni, Sue and CLIC team have now been invited to the awards ceremony in London on 22nd June to find out if they have won.

New BrainCool-Migraine trial goes live in North of England

A team of neurologists in the North of England, led by Dr Jitka Vanderpol, are now conducting a trial of a novel migraine treatment utilising ‘cooling device’. Current treatments for people with migraines do not always work and can cause side effects; there is an unmet need for new treatment options.
The trial is open to residents of Cumbria, Northumberland, Tyne & Wear, County Durham and Teesside and is looking for 90 participants from across the regions. This study is looking for people that have had 1 - 15 migraines a month (episodic migraine) for over a year and have had no changes to their migraine medication in the last three months. Participants should be aged 18 - 70 with no history of heart disease and no current or planned pregnancy. Get more information about the BrainCool-Migraine trial here.

Festival of Learning 2017

Last week, Education & Learning staff visited Keswick and Penrith hospitals as part of the Festival of Learning and got 9 pledges and 10 sign-ups for the book challenge. Nurses Day on Friday 12th May was a success with 39 staff attending the drop in, 29 staff making pledges and 7 attending the RCN “Did you Knowww?” Social Media workshop.

Your pledge can be anything – it can be work related or about something you’ve always wanted to try in your spare time. It can be earning a formal qualification, or trying a new sport or hobby. Learning can have a positive impact on health and wellbeing, increasing confidence and building resilience. Plus you can join in online by tweeting @CPFTNHS #CPFTLoveToLearn.

Here are just some of the events coming up:

  • The Workers Educational Association (WEA) is running 2 workshops on Monday 22nd May in the Learning lounge at Carleton Clinic. 10am-11am Introduction to researching your Family Tree – Start your journey, and 11am-12pm Kitchen Cosmetics – Make skin softeners from the contents of your kitchen. Click here for more information.
  • Career Development Forum Tuesday 23rd May 1.00pm-4.00pm at the Grange Health Centre, Grange-over-Sands. To book email Natalie.gaston@cumbria.nhs.uk
  • Digital skills training – delivered by Cumbria County Council for those who would like to grow their business, expand their career prospects, or just give themselves a confidence boost in the digital world. Click here for more information.
  • RCN Social Media sessions, Thursday 22nd June 10am-12noon and 1-3pm in the Meeting room at Garburn house – to book email Natalie.Gaston@cumbria.nhs.uk
  • For Mid-Career reviews, 1-1’s available Wednesday 24th May in Voreda, Friday 26th May (Bands1-4 only) and Wednesday 21st June (Bands1-4 only). Please refer to the FOL timetable.

There are lots more events happening across the Trust. The 6 book challenge is starting again – find out more here. Please view our Staffweb Intranet page for the FOL timetable and further information.

Bay Health & Care Partners update

The latest Better Care Together weekly update includes a closer look at the Barrow locals taking control of their wellbeing.
The monthly update explains how Millom is on a mission to become the country’s first autism friendly community.

Read this section each week for new:
Training | Development | Support Opportunities

Workforce Update

Please Click HERE to see our weekly updates page

JOIN Our Amazing People

Check out all the latest job vacancies the Trust has on offer.

Share this link with your family & friends on social media & spread the word.

GREAT Teams Great Care

Our Great Teams Great Care staff engagement survey is now live for this quarter.  It’s time to have your say…….

Check your inbox now to see if you have been selected this quarter to tell us how you feel about working for the Trust.

The survey will take about 10 minutes to complete and everyone will get a chance to complete it once throughout the year.  Information provided on the survey is confidential and the results will be collated outside of the Trust so that we will be able to see trends but no individual responses.

We know that if staff feel valued, respected and supported, patient care gets even better. This is why we want to hear from you about how supported you feel – as part of your team and by the Trust. Don’t miss the email – the address to look for is GreatTeamsGreatCare-CPFT@go-engage.co.uk. To find out more contact the organisational development team.

Clinical Audit Workshops

Are you considering starting a clinical audit to improve quality in your area of care?

The Clinical Effectiveness and Audit Team are launching Summer Clinical Audit Workshops to assist clinicians across the county.

These workshops are for staff who will be undertaking a clinical audit in the near future and will cover all you need to know, from selecting the topic, registering in our Trust systems, the stages of the clinical audit cycle, report writing, action setting and sign off. For more information, including how to book please see here.

GROW Your shared know how

CPD Funding from Health Education North West (HENW) is being discontinued

Unfortunately from April 2017, CPD funding from HENW will discontinue (except for mentorship and non-medical prescribing modules). Work is underway to identify the essential skills required by the workforce to ensure they are competent in their role and to identify the resources required for training & development.

Please see the Education & Learning webpage for links to free & local training available including free resources from the Nursing Times which the Trust has subscribed to.

Please email CPD.Apply-CPFT@cumbria.nhs.uk  with expressions of interest for Mentoring (MSLAP) both credit bearing and non-credit bearing & Non-medical Prescribing modules.

Basic Risk Assessment Training

Dates, times and locations can be found here. To book on to the courses contact the Training Team on cpfttraining@cumbria.nhs.uk

Key Clinical Skills Course – enrolment priority

Clinical staff are advised of a change to enrolment on the Infection Prevention Team’s Key Clinical Skills one day courses.

Priority for places on these courses is now being given to District Nursing staff until the end of 2017.  If you fall outside of this staff group and need to undertake training in this subject, please contact the Infection Prevention Team.

Conflict Resolution Courses

June will see the introduction across the Trust of a brand new training course aimed at all front line staff who have face to face and telephone contact with the public, and who do not undertake PMVA training.  One of the 11 mandatory Core Skills Training Framework subjects, Conflict Resolution is a classroom based, half day course aimed at tacking violence against staff and forms part of a range of measures to make the NHS a safer place to work.

The Local Safety & Security Officers, Pauline Muir and Grant Donaldson, have been working closely with the Statutory and Mandatory Training Team and Care Groups over the last few months to identify those staff members who need to undertake this important training. The first course dates to be released can be found here and staff who are required to do this course will see the Conflict Resolution competency appear in their Learning Letters shortly.

MUST Screening & Enteral Feeding training

‘It has been estimated that malnutrition affects over 3 million people in the UK.  Most of those affected are living in the community, about 93%’ (BAPEN 2011). Enteral tube feeding is also increasing with a significant rise seen in West Cumberland over the past 5-10 years.

If you want MUST training in the NORTH, please contact Nicola Storey who will arrange bespoke sessions for teams.

Emergency First Aid at Work Training

Cumbria CVS have organised another session of Emergency First Aid at Work training.

Thursday 22 June 2017

9.30am – 4.30pm

Shaddongate Resource Centre, Carlisle, CA2 5TY

Early-Bird booking (before 8th June)

  • £65 CVS members (£85 thereafter)
  • £85 Non-members (£110 thereafter)

This Level 2 approved course is designed for individuals who wish to act as an emergency first aider in their workplace or anyone requiring a comprehensive one day first aid course. It will equip individuals with essential skills needed to give safe, prompt and effective first aid in emergency situations. Certification is valid for three years. All details, including how to book, can be found on the CVS website.

Think Apprentice

Apprenticeship funding available for all staff

Apprenticeships are available in a wide range of subjects which are suitable for all existing employees and for those how are interest in employing apprentices as a new recruit.  Both they routes will lead enable the Trust the ‘grow our own’ staff for the future.

To find out more about Apprenticeships you can visit the Apprentice webpage, or for further information and advice email cpftapprenticeships@cumbria.nhs.uk

Incident, Risk & Alert Training Sessions

The Risk Management Team has arranged a number of training sessions to ensure staff are confident using Ulysses Safeguard to manage incidents, risk and alerts. 

Many of these training sessions will be delivered via a webinar. Therefore, attendees will require a computer with access to the internet and access to a telephone to dial into the session.

If you would like to book onto one of our sessions please visit the Risk Management Team’s intranet site.

If you require any further details please contact the Training Team:

LEAD Our Amazing People

Calling all Mentors & Managers!

There has been a significant drop in compliance for Mentor updates and Triennial review & the Trust is now not compliant with NMC standards which is a risk for the Trust. There are 1 ½ hour Mentor update sessions available, dates and locations can be accessed on the PEF Intranet pages. Bespoke Mentor Updates for your team can also be arranged by contacting mentoradmin@cumbria.nhs.uk. Please can managers facilitate staff attendance.

People Management Programme 2017/2018

Due to popular demand the next round of the People Management Programme is up and running.  Dates are now available on the intranet.  Simply follow this link:  People Management Programme 2017/2018. To request an application form to book a place e-mail PMP@cumbria.nhs.uk

Appraisal window is open

This year’s appraisal window is now open.  Last year 74% of staff received a values based appraisal. This year we want everybody to receive an appraisal. 

Click here to find the resources that will help you to have a really meaningful conversation and to find dates for Coaching Conversations for Appraisal training.

Events

Evaluation workshop of Morecambe Bay Vanguard

University of Cumbria, Lancaster Campus, 23rd May 2017
The second workshop as part of the local evaluation of Morecambe Bay’s Primary and Acute Care system vanguard (Better Care Together) is being held on Tuesday 23rd May 2017.
The workshop, titled “‘Whose Knowledge? What Evidence? Which Data?” will take place in the Alexandra Building, University of Cumbria Lancaster Campus, Bowerham Road, Lancaster, LA1 3JD.
The event is open to both clinical and non-clinical staff including consultants, GPs, case managers, community nurses, care navigators, support staff, local councillors and third sector representatives. We encourage a broad cross-section of staff from across Bay Health and Care Partners to participate.
These workshops form a key part of the evaluation of the Vanguard by providing a space for dialogue between the evaluation team and the work being done ‘on the ground’ that is shaping the Better Care Together (BCT) programme. Click here for more information about the workshop.

Carleton Clinic garden open morning

23rd May from 10am for staff, patients and carers
There will be a plant sale as well as cakes and biscuits at the garden open morning.

Afternoon tea for Stroke Awareness

Thursday 25th May, WCH, 10am-4pm
As part of Stroke Awareness Month, the West Cumbria Speech and Language Therapy Adult Team are holding an event at West Cumberland Hospital (old main entrance).

The event will be held on Thursday the 25th May from 10am -4pm. During the day there will be information stands, the SLT team will be eating a modified lunch and are hosting a “special” afternoon tea at 2.30pm. There will also be “mocktails” (non-alcoholic cocktails) available throughout the day.

Cumbria TB Conference

Thursday 15th June, Penrith Rugby Club, 9am-3.30pm
All health professionals are invited to attend a conference to discuss Tuberculosis on 15th June at Penrith Rugby Club. Tickets cost £15, to book your place please email InfectionPrevention@cumbria.nhs.uk

Factitious Illness teaching event

Wednesday 21st June 2017, Penrith Methodist Church, 9am – 12.30pm
The programme for the morning will be case based discussions on how to identify Fabrication of illness / Factitious illness in adults and children in a variety of settings: General Practice, A&E, and in General Psychiatry.

Patients, for a variety of reasons, don’t always tell the truth!  The need for multiagency meetings to piece together the jigsaw including the need for adult safeguarding involvement, and some dos and don’ts will be covered.

The programme is based on complex case discussions which have been occurring in safeguarding adults over the last year; and on the wisdom of Heather McFarlane (formally of CPFT) who designed the national FII training for children. 

There will be a multiagency team present to support the case discussions and answer any questions.

For more information and to book please contact MedicalEducation@cumbria.nhs.uk with your name, job title and base.

Big Nursing Conversation Workshops

Carlisle in May, Wigton in June & Kendal in July
As you will already be aware a series of Big Nursing Conversation Workshops is scheduled to take place from now until July, follow link for details. The main focus of discussion will be to seek your opinion and consider what the core clinical skills framework for nurses should look like, so come along and have your say.

Armed Forces Day

As part of Armed Forces Day on 1st June 2017, there will be an evening with Simon Weston held at the Old Fire Station in Carlisle from 7.30pm.

Simon Weston CBE is a veteran of the British Army who has become known for his recovery and charity work after suffering severe burn injuries during the Falklands War.

Tickets cost £5 and can be purchased here: An evening with Simon Weston tickets.

Falls Prevention Summit 2017

The national falls summit focuses on reducing inpatient falls and harm from inpatient falls through national updates, practical case studies and learning from the national audit of inpatient falls. This event, being held on 7th July in London, will help delegates to understand the national context and current evidence on inpatient falls as well as learn from trusts who have developed multifaceted inpatient falls prevention programmes that work. Valerie Provan, NMP Lead at CPFT will also be speaking at the event. NHS staff can get a 20% discount which can be claimed by quoting ref: hcuk20spkr. For more information and to book, please visit the Falls Summit webpage.

NHS Libraries drop-ins

Cumbria NHS Libraries invite you to drop-in and talk to us.

Are you looking for:

  • Quiet space to learn?
  • Somewhere to do your e-learning?
  • Top tips on searching Google more effectively?
  • Ways to improve your wellbeing?
  • Access to learning in your workplace?

We want to help you with these and more so drop-in, see below, or contact us any time.

Carleton Clinic Learning Space – Wednesday 24th May or 21st June, 10am-2pm.
West Cumberland Hospital – Friday 9th June, 10am-2pm
Cumberland Infirmary – Friday 23rd June, 10am-2pm

Staff Information

Norovirus in Cumbria

Norovirus is circulating in the county and a number of our inpatient wards and partner organisations have been affected. Please take extra care and ensure you are familiar with the Infection Prevention policies. We are sharing messages on social media encouraging the public to stay away from hospitals if they have been unwell – please help us by sharing these posts. 

Transporting Health Records 

Electronic Proof of Delivery system (PODFather) is replacing paper Proof of Delivery within Cumbria Partnership Foundation Trust (CPFT).

As of Wednesday 24th May all CPFT staff must log the transportation of red bags (containing health records) between all CPFT sites on the PODFather system. 

PODFather guidance is available here, team log in details have already been sent out to individual teams.   

If you have any queries contact Health Records for more info 01228 603133 or clinical-records@cumbria.nhs.uk

Dose of Enoxaparin

Enoxaparin dosing should follow the approved Shared Care Protocol available here.

There have been a number of incidents arising from the incorrect dosing of enoxaparin e.g. the use of multiple syringes (the exception being the 111-130 dose range), the use of partial syringes which may cause extensive bruising and discomfort for the patient or the prescribing of unmeasurable doses e.g. 70mg with no corresponding graduation.

If you receive requests for doses outside of these ranges please refer to the Shared Care Protocol or contact the pharmacy team for further advice.

If you have any questions please do not hesitate to get in touch with your pharmacist.

Cumbria CVS is moving

Cumbria CVS will be moving into new office space in Carlisle next week (w/c 22 May 2017).

Contact Details
The telephone number and email will remain the same. The new address will be:
Cumbria CVS, Shaddongate Resource Centre, Shaddongate, Carlisle CA2 5TY.

Fax machine questionnaire

eHealth need to assess the risk of using fax as a means of communication, to do this we need your help to find out more about how fax is used throughout the Trust.

Over the next few weeks the IT Department will be sending a brief questionnaire to each fax machine in the Trust. When you receive this fax please complete the questionnaire and return by fax, to; 01768 245 923.

It is important we receive a response to the questionnaire as we need to identify all the actively used fax machines throughout the Trust. If you cannot complete the questionnaire please pass on to your line manager or business manager for completion. If we do not receive a reply to the questionnaire by June 2nd we will assume the fax line is not used and it will be removed from service.

LED Projector needed

This is for the Children’s Therapy Team in Kendal and South Lakes and would be used to deliver parent workshops, staff training etc.

If you have a projector, please contact Katie Raine.

Love Barrow families have changed base & phone number

The new address is: Unit 1A, The Old Firestation, Abbey Road, Barrow-in-Furness, LA14 1XH.

The new office number is 01229 823020.

Purdah guidance for NHS staff

Following the agreement of the House of Commons to hold an early election on Thursday 8 June 2017, it has been confirmed that the pre-election period (known as Purdah) has started from Saturday 22 April 2017.

Please see NHS Employers Do’s & Don’ts for the NHS in local and general elections.

If you have any questions about the pre-election period, please contact Kath Hughes, Head of Engagement & Communications.

Lease Cars available for transfer

Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link. 

Staff Announcements and Stories

Persistent Physical Symptom Service (PPSS) celebrate their 1st year

More than 140 Cumbrian patients a month are now receiving specialist treatment for persistent pain thanks to a ground breaking new service.

The Persistent Physical Symptom Service (PPSS) at the Cumbria Partnership NHS Foundation Trust (CPFT)  is unique, being the only service of its kind and is helping patients, who have long term physical symptoms, to understand and have the confidence to manage their symptoms.

In their first year the service has helped more than 1500 patients and the feedback has been positive.

The PPSS includes a team of experienced Psychologists, Physiotherapists, Occupational Therapists, Cognitive Behavioural Therapists and Rehabilitation Assistants offering therapy, support and advice for patients and professional with persistent physical symptoms that have lasted for longer than six months.

To read more about the PPSS service, see the press release.

National Midwifery Day

Fiona Sim, Breastfeeding Specialist Health Visitor joined a celebration walk alongside parents and midwives from University Hospitals of Morecambe Bay NHS Foundation Trust in Kendal to celebrate National Midwifery Day.

Fiona said: “It was an excellent opportunity to promote breastfeeding to parents and to talk to parents about our new joint working with local Children's Centres as well as giving them information on the Baby Friendly Initiative we are working on. It was also an opportunity to promote the new Start 4 Life breastfeeding friend service.”

Another celebration walk took place in Barrow, where CPFT's Diane Clark went along to give parents the chance to raise any questions and learn more about breastfeeding.

Dental Nurse first woman to cross Keswick to Barrow finish line

Rebecca Rennie, a Dental Nurse who works at Cleator Moor Dental Centre, took part in the 51st Keswick to Barrow walk and was the first woman across the finishing line for the second year running!  Rebecca took fifth place in the race, with a finishing time of six hours, 12 minutes and 25 seconds.  A double celebration for Rebecca, as her running team were the first team to win in the race.

It began at 5.30am on Saturday 6th May with runners leading the way across the starting line to undertake the gruelling 43 miles to the finishing line at Hawcoat Park Sports Club.

What an exceptional achievement Rebecca, congratulations and a big well done on your outstanding performance,  from all your friends and colleagues in the Specialist & Special Care Dental Service (Allerdale & Copeland).  We’re all very proud of you!

NHS Discounts

If you’ve been thinking about taking up running then now is the perfect time to do it.

Take a look at Health Service Discounts’ new blog post - ‘A Non-Runners Guide to Get into Running’ – which has some great tips to help get you started, along with some handy NHS discounts to save you money on sports gear.

Don’t forget, it’s free to join and free to use their discounts. You can sign up here and start using their offers straight away.

Staff discount on prepaid funeral plans

Find out more about saving on pre-paid funeral plans: A £200 Discount on selected plans with the option of no deposit to pay, plus a giftcard to the value of £75 per plan taken. Remember to quote ref: NHS-1877 when enquiring.

Contact us

If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
Partnership News.

If your colleagues don’t have access to email please print this off and display
in an appropriate area.

You can contact us by:
Email: Communications.Helpdesk@cumbria.nhs.uk
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ