Partnership News 29th November 2018

Partnership News is an internal email for staff within Cumbria Partnership and partner organisations

Partnership News


In this issue: News Vacancies Staff Training Events Staff News Contact Us

Thursday 29th November 2018

Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.

If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.

Click here to read guidance on submitting information to Partnership News.



Top Story

Last chance to shape our organisation – Staff Survey

We’d like to remind all staff that this is your chance to have a voice and feedback what it is like to work at the Trust and in your teams. It takes around 10 minutes to complete, and the results will be used to shape the Trust’s objectives and priorities next year.

The survey data is kept completely confidential; the data is collated by an external organisation, Picker, and we do not receive any individual responses. Please click here to read the Frequently Asked Questions and click here to view the Picker data handling information.

Final reminder emails will be sent from, or search for NHS Staff Survey 2018 in your inbox. It closes on Friday 30th November.

Our Campaigns

No place like home

Integrated Care Community coordination hubs – now working weekends

From 1 December Integrated Care Community (ICC) coordination hubs will also operate at weekends helping more people to get home from hospital, or avoid a stay altogether, seven days a week. Referrals to the hubs can be made at the weekend as they would be during the week and staff at Cumberland Infirmary and West Cumberland Hospital will make use of onsite therapy and Home First teams for advice and assessments to support these discharges.

The hubs will be taking referrals between 08.00 and 16.00 on Saturdays and Sundays in addition to week day hours 08.00 – 18.30. Referrals can be made by calling 01946 853333 or outside of these hours via Cumbria Health on Call (CHoC). Weekend hours will be extended to 18.30 in 2019.  

Within each ICC in north Cumbria a coordination hub provides a single point of contact for any professional referring into ICC services including district nursing, rehabilitation, hospital to home, rapid response and discharge to assess and acts as the point of contact for the professional of the day, multi-disciplinary team meetings and daily huddles. The ICCs have been up and running since July and are already having a positive impact, reducing the number of people who need to stay in hospital and the length of time people stay there.

Read more about the role of ICC coordination hubs from Deborah Docherty, senior hub coordinator for Carlisle Healthcare ICC.

Get a jab, give a jab. Have you had your flu jab yet?

This year for every staff member who gets their flu jab, we will also donate tetanus vaccine to children in developing countries via UNICEF. So as well as protecting yourself, your friends, your family and your patients you can also help other children in need and this year’s jab offers more protection than ever, against four strains of the virus! Currently just over half of CPFT staff have had thier flu jab.

Take a look on our flu fighting page for the latest flu clinics and get your flu jab done! If you can’t make any of the advertised clinics get in touch with the flu fighting team who can arrange a date to suit you.

Have you already had your flu jab? Let us know so we can update our records. 

Thank you to those who have already had their jab. Remember it can take up to two weeks to become effective, so it’s best to get your flu jab as soon as you can!

Stay well this winter

It is important that everyone looks after themselves during the winter months, particularly during colder weather. This week we have promoted how people need to ensure they order their repeat prescriptions in time for Christmas and make sure you have a well stocked medicine cabinet.

There are a lot of resources that the public can refer to for simple tips and advice on their health and any concerns they may have: 

  • The NHS Choices website has information on alcohol intake, healthy eating, how to treat common ailments at home and how you can help look out for others. 
  • NHS 111 is a free service which the public can call for non-urgent medical advice.
  • Pharmacists can be accessed all year round and are trained medical professionals who can provide health advice and over the counter treatments.
  • Age UK has some winter wrapped up advice, as well as advice on combatting loneliness along with a range of support that people can access.
  • If you are a parent or carer of a child aged 0-5 years you can view an NHS guide here, which includes lots of useful hints and tips from experts in child health including hospital specialists, doctors, health visitors and pharmacists. There is also information on the free 'NHS Child Health' app which can be downloaded on Google play and in the App Store.

Found out more on our winter webpage.




The binitright campaign has been launched with the aim of reducing the amount of non clinical waste that goes into clinical waste bins.

An audit showed that up to 90% of waste which was put into clinical waste bins should actually have been put in the general waste.

As it costs a £178 more per tonnes to dispose of clinical waste we are asking staff to make sure only clinical waste goes into clinical waste bins.

Here are examples what should be going in the black bags and orange bags;

Honest about Money - IT amnesty

Do you have IT equipment in your department that is unused and gathering dust? Tell IT and they will come and pick it up.

We know there are a lot of devices across the Trust that are not being used which could be recycled or reused, and by doing nothing they are costing us hundreds of pounds each.

Reusing existing equipment has the potential to save the Trust between £500 and £1200 per device, depending on the age and type of device.  This cost is made up from the computer itself and the licenses associated with the applications installed on the device.

So if you have some equipment lying about that could be reused – and free up some space for your team – log a ticket with the IT helpdesk today.



Joint Chair sought for NHS Trusts

CPFT and NCUH are seeking a leader with significant experience of building alliances and successful relationships to Chair the Board of Directors and Governors Council.

The role offers a unique opportunity to take a key leadership role influencing the planning and delivery of services to the communities served by the two NHS Trusts. Crucially, it also offers the opportunity to ensure that the care and support provided to patients continues to be of the highest quality in Cumbria.

This year the two Trusts begun looking at ways to formally to join together to form a single NHS provider organisation and appointing a new joint Chair is the next step in this process. Read more including how to apply on our website.

Pregnant women are now being offered vital protection against flu at their 12 week pregnancy dating scan in north Cumbria

At north Cumbria's hospitals the flu vaccine is now being offered to pregnant women when they attend for their first dating scan. 

In pregnancy women are more susceptible to flu because their immune systems are naturally weaker and pregnant women who get the flu may be less able to fight off infections, increasing the risk of becoming ill. The flu jab is the safest way to protect mums and babies against flu and is available at any stage of pregnancy. Read more on our website.

Trust accredited bronze 'Better Health at Work' award

Cumbria Partnership NHS Foundation Trust’s dedication to promoting the health and wellbeing of its staff has been recognised with the achievement of a Bronze Award from the Better Health at Work Awards.

The Better Health at Work Award is a progression based award initiative that recognises the efforts of employers who address and embed health and wellbeing within their workplace.

As part of this work staff at the Trust were asked for feedback on areas where they feel they need more support in terms of their health and wellbeing. The top areas identified were stress and musculoskeletal problems (muscle, bone and joint injuries often caused by accidents, falls or contact during sports).

Following this the Trust launched many campaigns and initiatives to support staff including the introduction of Health Advocates; staff members who are passionate about championing health and wellbeing in the workplace. They are trained to signpost staff to advice and support. Read the full story on our website.

New staff website – launches in December

Your new staff website for NCUH and CPFT is launching in December. The website is much more user-friendly and modern with a helpful search facility. It can also be accessed on mobiles and when you’re off the network so you don’t need a Trust machine to access it.

When the new site launches, it will automatically open in your browser as the current intranet does. Don’t worry if you’re in in a rush and just want to grab something from the intranet though, you will still be able to access the old sites at the top of the page but we would like to encourage you to get know the new site and have a look through. Content will be added as teams across the trusts join together so if your service or department doesn’t have a page yet this will be developed in due course.

After you’ve seen the site please let us know what you think at

The new website has been developed with feedback from over 300 staff who responded to the survey and face to face interviews over the summer as part of an Engaging for Improvement project with CLIC.

Important changes to booking ambulance transport for patients.

Changes to how healthcare professionals book ambulance transport for a patient come into force on the 3rd December 2018. Full details are available online

A new telephone number and some other changes will be introduced at NWAS as part of new national frameworks, designed to improve the service for healthcare colleagues who need to call for an ambulance for a patient.

NWAS will be sharing a healthcare professional resource pack which will include a quick guide to requesting ambulance transport, a poster and booking checklist which will all be available to download and print. There is a team at NWAS working on this pilot who are available to support healthcare professionals and can be contacted at with any general queries or feedback.

EU Settlement Scheme Pilot for all Health and Social Care Workers


Following the withdrawal of the UK from the European Union (Brexit) on 29 March 2019, the UK Government has launched the ‘EU Settlement Scheme’. The Scheme allows EU citizens and their family members, who are currently residing within the UK (or will be by 31 December 2020) to live, work and study in the UK after the deadline date of June 2021.

On 29th November 2018 the UK Government is opening a Pilot for all EU Citizens who are Health and Social Care Workers to apply (please note that this does not include relatives or dependants who are not employed in the Health and Social Care sector at this stage). Information will be sent to individuals who may be affected, and this will include details on how to apply (Android app only for this Pilot phase), eligibility of who can apply and the documents required to apply as well as providing support contact details from the EU Settlement Scheme Resolution Centre.

All employees who are eligible to participate in this pilot will receive an email or letter separately containing information on how to apply under this Pilot.

The latest edition of Bay Health and Care Partners newletter

CPFT is one of the partners within Bay Health and Care Partners and in this edition of the news letter there is information about:

  • What's happening with health care locally - how NHS, local authority, voluntary organsiations and other public sector organsiations are working together as a shadow intergrated health system (ICS). This aims to reduce duplication and pressues on services. In the south of the county ICS is called Healthier Lancashire and South Cumbria.
  • There is a focus on the intergrated care communities in the south - specifically Dalton, Ulverston and Askham ICC, Kendal ICC
  • How Bay Health and Care partners are helping those with long term conditions. 

Alfred Barrow Health Centre named

NHS Morecambe Bay Clinical Commissioning Group has announced that the official name of the new centre being built on the site of a former school will be the Alfred Barrow Health Centre. 

More than 780 people submitted their choice of name for the centre after a poll was shared on social media and voting boxes were put in the waiting rooms of Abbey Road Surgery, Atkinson Health Centre and Risedale Surgery – the three surgeries moving into the health centre.

The contractor is forecasting completion in late Spring 2019 with weekly progress monitoring being held on site. The Alfred Barrow Clinical group are currently focusing on how the clinical services integrate into the new facility to deliver an improved patient service. Further consultation is being proposed with patients from the GP practices and community services. 

Constabulary highlight support services available for victims of sexual offences

As part of a week long campaign on sexual violence and abuse awareness Cumbria Police is focusing on the services available to victims.

Aside from ringing the police, would you know what help was available if you found yourself the victim of a crime?

For the majority of people, the first time they think about becoming a victim of crime or anti-social behaviour is at the time where that unfortunate incident happens.

The victim’s journey through reporting, the investigation and the Criminal Justice System can be an emotional and confusing time, but police and other agencies are there to offer support and advice in many different formats. Read more on thier website

Car parking at the Cumberland infirmary

Work continues on the upgrading of the temporary car park at CIC which will be completed by late December. The site is still very busy and we would like to remind you that you can park in the Castle car park at Devonshire Walk.

It is open from 6.30am-8.00pm, those parking at Devonshire Walk will be able to claim for their parking charges and be refunded your staff permit charges. If you are able to do this please let us know by emailing

Spaces in car park A, in rows A7, A8 and A9 ONLY (highlighted in blue) have been made available for staff with permits to use during this period. Staff cannot park in rows A1 – A6 (in red and above) and will be get a parking fine if you do not have a valid pay and display ticket. Please note as per the Trust’s car parking policy, we cannot refund staff if they choose to pay and display in the patient and visitor’s car park at CIC.

Thank you for your patience and co-operation during this time. Please can managers ensure all staff are made aware of this.

Car parking at West Cumberland Hospital

Please can we also remind staff that they are also able to use Sneckyeat car park with a valid staff parking permit. Directions are as follows: Going up the hill to the hospital take the first right after the hospital entrance. Follow the road to the end, the big gravel car park is Sneckyeat car park

Name the gritters - the results are in!

Voting has now closed and the names of some of the county's 38 gritters have been chosen. A total of 3,310 votes were cast in the five days it was open using the council’s dedicated Twitter Gritter account, @CumbriaGritters. More than 200 suggestions were made and 20 names were shortlisted, before the final names were voted for.

The winners are:

Gritter Garbo; Gritty McVitie; Ready Spreadie Go; Gritty Gritty Bang Bang; Spready Mercury; True Grit; Nicole Saltslinger; David Ploughie; Usain Salt; Whinlatter Scatter; Gritany Spears.

Cumbria meets the challenge

Cumbria County Council LogoCumbria County Council has made savings of £249million over the last 8 years. They still need to find £49m over the next 3 years which means by 2021/22 the council will have made savings of £298 million. This is a significant achievement and has been realised through efficiencies, the reshaping of services and inevitably increasing some of our charges.

At a meeting yesterday Cumbria County Council’s Cabinet discussed proposals on how it can meet its future financial challenge as it looks ahead to 2022.

Residents' views are now sought on the proposal to increase the county council’s share of council tax by 1.99% for next year. This, together with the Government’s 2% precept increase to help fund the rising costs of Adult Social Care, will take the proposed total increase for the county council element of the council tax to 3.99%. The consultation document is now available online and consultation runs until 7 January 2019. Read more

Cumbria's emergency services support National Road Safety Week

road safetyCumbria Fire and Rescue Service and Cumbria Police are supporting National Road Safety Week (19-25 November) alongside other emergency services throughout the country.

The week aims to raise the profile of the work undertaken by the emergency services: Fire, Police and Ambulance (and partner agencies such as Highways England), as well as reminding motorists to drive safely and ensure their vehicles are road worthy. Read more

Have your say on plan for Cumbria’s future health and wellbeing

hwbThe public are being invited to have their say on a new draft plan to improve the health and wellbeing of Cumbria over the next decade.

Called the Joint Cumbria Health and Wellbeing Strategy 2019-2029, it sets out how partners in Cumbria will work together to improve the overall health and wellbeing of the county’s residents and reduce health inequalities. The Health and Wellbeing Board are encouraging Cumbrian residents and organisations to review the draft plan and share their feedback. Have your say

Have your say on Cumbria Coastal Strategy

coastCumbria County Council is holding a public engagement on a strategy for the future management of the coast from Arnside to the Scottish Border.

Drop-in events will be held at the following locations between 1pm to 7pm:

  • Millom library - Tuesday 27 November
  • Barrow-in-Furness library - Wednesday 28 November
  • Grange-over-Sands library - Thursday 29 November

Read more

Useful updates

Orders for FP10 Prescription Pads over the Christmas and New Year

The deadline is Wednesday 12 December. The NHS Print contract will be operating a reduced service between Christmas and New Year.  To ensure pre-Christmas delivery please place orders before Wednesday 12 December.  Any order placed after this date will not be delivered until the week of 2 January 2019.

Waterloo House GP Surgery new fax number

Please note that Waterloo House GP Surgery in Millom has a new fax number: 01229 402804

Safeguarding newsletter

Please find attached the December Safeguarding Newsletter for next weeks Partnership News please – link to newsletter on website: here

This issue includes:

  • Level 3 training dates
  • Safeguarding Duty Information
  • Domestic Abuse at Christmas
  • Information Sharing
  • Updated Safeguarding Guidance

Read the latest Fraud Insight newsletter

The latest Fraud Insight newsletter includes articles on recent cases, tips on how to be fraud aware on social media and the opportunity to host a presentation on the fight against fraud in the NHS.

Stop the pressure programme – Important information for clinicians

The national Stop the Pressure programme led by NHS Improvement has developed recommendations for trusts in England. The recommendations are designed to be consistent with some of the existing approach to definitions, and to also raise the profile of “hidden” categories of pressure damage. Better understanding of pressure damage will enable trusts to learn from incidents and design appropriate  improvement work in response to their profile.

There will be changes in the way we define, document and report pressure ulcers, deep tissue injuries, moisture associated skin damage and device related pressure ulcers including:

  • The term category, not grade or stage, will be used – i.e. Category 4      
  • We will no longer be using the terms avoidable and unavoidable
  • The 72 hour rule will be discontinued
  • Pressure ulcers documented as present on admission should be those observed during the skin assessment undertaken on admission to the service
  • Unstageable and deep tissue injury pressure ulcers should be reviewed WEEKLY by a clinician with appropriate skills
  • Only pressure ulcers that meet the criteria for a Serious Incident (SI) should be reported to the commissioners

Ulysses has been upgraded to reflect the new categories which are required to be reported and will go live from 26th November at 2pm.

Workforce Update

Click HERE to see our weekly updates page.

December Payday

December payday has been confirmed as Thursday 20th December. Due to the payday being earlier, the payroll deadlines have been moved forward and are as follows:

  • HR FormsFriday 30th November for any change, starter and termination forms to be received for processing. We cannot guarantee that any forms received after this deadline will be processed due to payroll processing deadlines although we will try where possible.
  • eExpenses and ePay – all electronic claims should be submitted and approved no later than Wednesday 5th December. ePay/expenses users can track their claims to see if they have been authorised, and do not have to be at work to access these systems.  Please do not attempt to submit/authorise claims incurred in December, these payments are paid one month in arrears.

If you have any queries regarding your pay, pensions or expenses, please contact payroll: 0191 203 1234.

ESR Downtime

There will be no access Employee/Supervisor Self Service, Payroll, e-learning, TRS and all professional core users during the below dates and times:

  • Friday 30th November 2018 from 18:00 until Saturday 1st December 2018 by 23:59
  • Friday 28th December 2018 from 18:00 until Monday 31st December 2018 by 08:00

ESR is a national system and managed centrally, we have no influence over downtime and updates.  The only feasible time for IBM to apply these updates is outside of the payroll period which coincides at the end of the month to ensure monies are paid on time.

JOIN Our Amazing People

Check out all the latest job vacancies the Trust has on offer.

Share this link with your family & friends on social media & spread the word.

Job of the week:

Job of the week: Mental Health Nurse, Yewdale
We’re recruiting a Band 5 Mental Health Nurse to Yewdale Ward, our acute psychiatric inpatient unit for adults in west Cumbria #isthisyou
You’ll have excellent communication skills and work well in a team, whilst being adaptable and calm in changing and unpredictable situations, and remaining focused on person centred care #WeAreTheNHS

Clinical and non-clinical supervision survey

NCUH and CPFT are committed to delivering high quality, safe service user care and sees supervision of both clinical and non-clinical staff as an essential mechanism to support this.

Supervision is about focusing on best practice; highlighting it, sharing it with others and practicing it.

We are reviewing our joint supervision policy to ensure staff are able to access high level and regular supervision through a range of options. We aim to provide all staff with equal opportunities to engage in supervision to ensure the appropriate level of support, risk management and quality improvement is in place.

We also want to use supervision sessions to support staff health and wellbeing, looking at how the supervisee is feeling, exploring any physical or emotional aspects of work and support available, looking at work-life balance and general wellbeing.

In order for us to benchmark the level of supervision that is currently being undertaken, along with the frequency of it, please could you complete the below survey by Friday 30 November 2018:

The Florence Nightingale Foundation and Health Education England Leadership Scholarship. 

The Michael Clift Leadership Scholarship provides a 12-month scholarship opportunity for a nurse to improve the care of Children and Young People with mental health needs in general hospital environments.

Find out more:

GROW Your shared know how

The Workforce and OD staff web pages have a range of training  opportunities many of them free. There's also information about health and wellbeing as well as continuous service improvement.

Mental Capacity Act – E-Learning Now Available!

The Statutory and Mandatory Training Team are very pleased to announce that the Mental Capacity Act e-learning course is now available!  We have teamed up with NCUH to develop a course that you can self-enrol onto through your Learner Homepage on ESR.

Use the search bar at the top of your Learner Homepage and enter ‘262 Mental Capacity Act’ to locate the e-learning course. Please click here to view a user guide on how to self-enrol onto e-learning training.

MCA will be re-added to people’s Learning Letters who are required to complete this training.

Please contact the Statutory and Mandatory Training Team at if you have any questions.

Introductory Cognitive Behaviour Therapy Skills for Physical Health Settings

Have you ever found yourself with a patient who seems stuck, distressed, or struggling to cope and been unsure how best to help?

…if so, come and join us for an introduction to:

  • CBT first-aid skills to integrate into your practice
  • A  framework for communicating and understanding problems
  • Confidence in handling difficult conversations and strong emotions

The CBT Taster Day is evidence based / NICE compliant; unique to Cumbria; and delivered by local psychological experts working in physical health settings. £10 to attend the course 

For more information or to book on contact: Physical Health Psychology Admin:

Applications now open for Education & Learning Individual Bursary Funding

Want to learn new skills that will help to improve patient care? ‘Workforce upskilling funds’ for individual bursaries are now available from Health Education England (HEE). NCUH & CPFT will be awarding individual bursaries up to £1000 per person in 2018. Applications are open to all non-medical staff (medical staff have a different CPD funding route) who think an education & learning bursary could support their development and help them to achieve their objectives.

Please complete the application form and follow the guidance as closely as possible. Applications need to be submitted by Friday 23rd November to


Royal College of Nursing president to visit north Cumbria

RCN President Cecilia Anim and Glenn Turp, Northern Region RCN will be visiting North Cumbria on the 5th & 6th December 2018

They have planned visits to the following hospital wards and community teams (timings approximate).

Wednesday, 5th December 2018 

  • 9.00am – 10.30am           Ward visit Penrith Community Hospital to meet ward staff and district nursing teams in Windermere Room
  • 12.00pm – 1.30pm           Tour of West Cumberland Hospital  with nursing discussion in Theatres MDT Room, WCH 
  • 1.30pm – 2.00pm             Lunch at WCH
  • 3.30pm – 4.00pm             Meet Branch Reps in IT Room, Upper Rowanwood, Carleton Clinic, Carlisle
  • 4.00pm – 5.15pm             Tour of Carleton Clinic, Carlisle with nursing discussion in Learning Lounge, CC

Thursday, 6th December 2018 

9.30am – 11am  Tour of  Cumberland Infirmary, Carlisle with nursing discussion in Seminar Room, Education Centre, CIC

It is a marvellous opportunity to demonstrate the innovative practice within North Cumbria. If any nursing staff would like to meet Cecilia please contact Stephanie.watson@cumbria.nhs and we will endeavour to facilitate this.

Nurses, Midwives and AHP'S Research Stories

Wednesday 12th December, 17.00-18.30, Graduate Training Suite, Newcastle University Medical School, NE2 4HH 

Are you interested in hearing more about clinical research? Taking your first steps in research but not sure where to start?  Come and find out how other NMAHPs have navigated the research world. Listen to individual stories and join in with informal discussion about getting involved in health and social care research. This session is suitable for any Nurses, Midwives and AHPs who are interested in taking their first steps towards becoming involved in clinical research. NMAHPs from all NE hospital and primary care trusts are welcome. Places are limited to 20 so we advise early registration. Book here for your free place

Skills for Care Roadshows

You are invited to attend Skills for Care’s Roadshow in Penrith on Tuesday 04 December 2018.

Location: Penrith Conference Centre
Timings: 10.00-14.00 (with networking lunch)
Skills for Care's free interactive roadshows are where employers can meet and interact with their peers, share ideas and best practice.
These events fill up fast – book now to avoid disappointment.
Come and find out about:

  • how digital innovations in social care can help people feel more involved and in control
  • issues impacting on workforce productivity and work performance in the sector
  • The National Minimum Data Set for Social Care (NMDS-SC)
  • funding you could be eligible for
  • our offer of support to employers and our newest resources.

We are looking for people to take part in research.

Researchers at the University of Newcastle would like to investigate whether the autonomic nervous system works differently in people with mental health, neurodevelopmental and neurodegenerative disorders. So, we need healthy volunteers without such disorders to take part in a study, to evaluate whether the autonomic nervous system is affected by the severity of the disorder or by medication use.

We need volunteers to complete a questionnaire (which takes about 10 minutes) that asks about dizziness type symptoms and a question about fatigue (tiredness) - we will also ask some questions about your mental health.

The information gathered from this study may help to develop further treatments for mental health patients in future. All information that you give us will be kept confidential and private. Your name will not be mentioned in any reports.

If you are interested in taking part, please contact Hannah Shaw ( to discuss the study further.




Christmas lunches at Penrith Hosptial and Carelton Clinic

Wednesday 19th and Thursday 20th between 12pm and 2pm.

  • Main Course £7.00
  • Two Courses (Main with either Starter or Desert) £9.00
  • Three Courses £11.00
  • Festive Baguettes £3.00

Staff will receive a 20% Discount on prices shown. Staff Badges must be worn in order to receive the discounted price. (No Badge – No discount, Sorry)

No other meals will be available on the above dates, besides a small selection of filled sandwiches and jacket potatoes. Lunches do not need to be pre-booked, please just turn up on the day.

Keswick Christmas lights switch on

The staff of Keswick hospital had the honour of switching on the towns Christmas lights on Friday 23 November in celebration of 70 years of the NHS.

A member of staff from Keswick hospital said: “It was such a privilege and a lovely recognition from the town council”.

Endoscopy Service User Survey

NCUH's Endoscopy service is asking for feedback on their referral processes, reports and general services from all those who refer to them and receive results from them. It will only take a few moments of your time to complete. The survey closes week beginning 3 December 2018.

Your feedback will help to highlight any issues so we can focus on areas where service improvements may be made.

The Q Community - committed to improving

We are keen that our teams working in health and care and striving to continuously improve our services, join the Q community.

It is a community of people from health and support services funded by NHS Improvement and the Health Foundation and run locally through the Academic Health Science Network North East and North Cumbria.

We’d like you to get involved so have pulled together a series of Frequently Asked Questions – please have a read and apply to join our Q community.

Free standing office screen wanted

If anyone has a spare free standing office screen approximately 600-700mm wide x 1500-1700 mm high that is not in use please would you contact the Learning Disability Team  in the south on 01229 404550. Thank you. 

Free health and wellbeing support for all staff

Don’t forget you can also signpost colleagues to our EAP programme Validium using the details below. Validium is a support service offering both one to one and phone counselling for staff experiencing problems such as; emotional stress, bereavement, family problems, stress, anxiety or worry, drug and alcohol problems, relationship difficulties, depression or employment worries.

NHS Discounts

Blue Light card - have you got yours?

Blue Light Card provides those in the NHS, Emergency Services and Armed Forces with discounts both online and in store. The Blue Light Card also allows small and large companies to get involved with offering a discount and encourage companies in local areas to offer discounts to the NHS, Emergency Services and Armed Forces.

There are hundreds of online discounts to help those in the Emergency Services, NHS and Armed Forces save. They are the home of many official discounts from large national retailers and have a wide range of offers from categories such as holidays, cars, days out, fashion, gifts, insurance, phones and many other items. The website is free to sign up to and to use the online discounts.

The Blue Light Card is an optional recognition card, costing £4.99, that can be used on the high street in order to obtain a discount. Each Blue Light Card is personalised for the member and has their name, card number and expiry date on it.

HOW DO YOU GET A BLC? Simply hop online and head to and register. Ensure you include your work information so that we can validate your account!

This week we’re keen to tell you about our crazy Black Friday offers that are soon to be coming your way!

Make sure you are signed up for free membership and subscribed to the Health Service Discount regular emails. They are loads of amazing offers on their website, and they've secured some incredible prizes to give away each day via email.

That’s not all! Go over to their Facebook and like it. We’ll have additional exclusive daily giveaways on our page with some fantastic prizes and the winners will be announced each consecutive day. Remember to check those emails and grab yourselves a Black Friday bargain.

Lease Cars available for transfer 

Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.

Contact us

If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
Partnership News.

If your colleagues don’t have access to email please print this off and display
in an appropriate area.

You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ