Partnership News 27th September 2018
Partnership News is an internal email for staff within Cumbria Partnership and partner organisations
Thursday 27th September 2018
Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.
If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.
Click here to read guidance on submitting information to Partnership News.
Stoptober launches next week
Monday sees the launch of this year’s Stoptober campaign. The campaign encourages smokers to stop for the month of October and if successful, are much more likely to quit for good.
Stoptober is providing a free online Personal Quit Plan, which helps smokers find the right support for them - with options including face-to-face support, nicotine replacement therapies (such as patches, inhalers or lozenges) and e-cigarettes.
People wanting to quit can search 'Stoptober' online for a free Personal Quit Plan.
The Trust is committed to improving the lives of our staff, patients, visitors and Stoptober is a a good opportunity to encourage patients and staff that and quitting is the best thing they can do for their health.
To find out more please visit the website.
Flu jabs coming in October - Prize draw for those vaccinated before the end of October!
It’s here again… Yep, flu season is upon us once more and our teams of flu jabbers have been busy organising lots of clinic dates for you to go along to and get your jab.
You need the vaccine every year. If you were vaccinated last year, you joined the fight against flu and took an extra step towards excellent patient care. Please do the same again this year, as you won’t be protected against the new strains of flu that are circulating.
Everyone who has their vaccine before the end of October will be entered into a prize draw. This includes everyone who has had their vaccination at the GP or pharmacy, we just ask that staff let us know by emailing: FluStaff@cumbria.nhs.uk by the end of October.
In addition, for every staff member who gets their flu jab, we will donate a tetanus vaccine to a child in a developing county via UNICEF. So as well as protecting yourself, your friends, your family and your patients you can also help other children in need.
Have look at our up and coming clinic dates coming in october. Please note flu dates have not been advertised yet, we will update you as soon as the dates become available.
This is us - Have your say
Please note new date and time for Whitehaven session.
Have you booked your place at the staff engagement events with Stephen Eames, chief executive?
At the next round of events, Stephen will be exclusively sharing a first cut of the joint values that a cross section of staff have been working on this week. Its also an opportunity to ask Stephen and the wider executive team any questions you may have about countwyide services, our work to join with North Cumbria Hospitals NHS Trust as well as sharing your successes and raising any concerns.
- Thursday 11th Oct | 10.00am – 11.30am | Lecture Theatre, Cumberland Infirmary
- Wednesday 17th Oct | 10.00am – 11.30am | Kendal Town Hall
- Thursday 18th Oct | 10:00am – 11:30am | Methodist Church, Penrith
- Tuesday 23rd Oct | 10:00am – 11:30am | The Forum, Barrow in Furness
- Wednesday 31st Oct | 3pm – 4.30pm | Boardroom, West Cumberland Hospital
To book a place at any of these events, please email email@example.com. You can also pop in on the day if you haven’t booked.
There will also be a summit for mental health and learning disability staff in Barrow on 23rd October in the afternoon. More details to follow.
Trust Talk Annual Report out now
You’ll have noticed over the past year we’ve joined up our Trust Talk magazine so it shares what’s going on across both CPFT and NCUH and so that’s exactly what we’ve done with our first ever joint summary Trust Talk Annual Report.
It’s been a year of much change within both Trusts. We have made some great progress towards integrating health and care services locally, and this work will continue into 2018/19.
In this special edition you can read about all the work that’s been going over the past year (2017/18), including what’s gone well as well as the challenges and our plans for the future.
Last week of our mental health and learning disabilities 'Listening events'
We’re now in our last week of our mental health listening events, we’ve been in Whitehaven earlier this week and now we’re in Kendal to hear the views of staff, partners, service users and carers.
The listening events are focussing on hearing feedback and ideas on the future of how our mental health and learning disability services could be delivered in the county. We will share the feedback from all of the events in due course and would like to thank those of you who have already shared your ideas and thoughts.
If you haven’t been able to attend one of our events but would like your say, you can leave your feedback via our online questionnaire and we have hard copies available upon request. Please note the questionnaire closes this Friday at 5pm, so please let us know your feedback as soon as possible.
Last inpatients leave Wigton & Maryport Community Hospitals
The last inpatients have now left Wigton and Maryport Hospitals as we start delivering the community model as part of the wider integrated care communities.
In Maryport, there were some tears and lots of reminiscing when the overnight beds at Maryport Hospital closed recently. There was mixed emotions for the team as they closed one chapter but a sense of hope and renewed energy for the new enhanced local services that will make a great difference to the residents of Maryport and the surrounding area.
On the final day there was a buffet and off duty staff came in to offer moral support.
Alan Slater (Rue and the Rockets) was the final patient to leave Wigton hospital this week.
He has been supported by the hospital team following a leg amputation at the Cumberland Infirmary. He said;
The care I have had here has been absolutely excellent they have put me to bed and got me up again, they have pushed me around the gardens and helped me learn how to use my wheelchair on different surfaces, like gravel, grass etc. I’m going to miss them but I will still see some of them as they are going to come to my home. They’ve been brilliant.”
Stephen Eames, Chief Executive said,
“I appreciate that this has been a big change for staff and patients at Wigton Hospital and we are very grateful for their support and patience. They have faced a great deal of uncertainty throughout this process which has impacted on their personal circumstances in many instances. Despite that they have been understanding of the need to change and had a positive approach about the need to adapt how we work to ensure we have services that meet the needs of our community now and in the future. Thank you to everyone involved.”
ICC coordination hubs: The air traffic control of health and care
Health and care services in north Cumbria are working closer together through the development of Integrated Care Communities (ICCs) to improve the health and wellbeing of local people and treat more people closer to home.
The first phase of ICCs began earlier this year with the introduction of coordination hubs and rapid response services to quickly put care in place to support people in their own homes.
ICC hubs play a key role in coordinating care from different organisations and ensuring people receive care in the best place for their needs. The hubs are run by teams of trained administration staff who work closely with health, care, voluntary organisations and a lead practitioner of the day who is responsible for decision making.
The teams proactively monitor where people are in the health and care system to help people stay in their own homes, get home from hospital quicker and identify those in need of preventative care. They are also working closer with voluntary organisations and local communities to support this. As the ICCs develop so will role that these groups play in developing future services and helping people to stay well. Read more.
Join us at our first joint Annual Meeting
Your invite to be involved in the future of health care provision
People in Cumbria are invited to find out more about their local health services in the first joint Annual Meeting for Cumbria Partnership NHS Foundation Trust (CPFT) and North Cumbria University Hospitals NHS Trust (NCUH).
Patients, service users, carers, members, staff and the public are all invited to celebrate 2017/18 achievements, reflect on challenges and hear about our vision for the future.
The event will be held at the Stoneybeck Inn, Penrith, on Tuesday 9 October 2018 between 09.30 – 11.40 (registration will open at 09.00).
Places are free but limited. To avoid disappointment and to help us plan for the event, please register by e-mailing: AskYourGovernor@cumbria.nhs.uk by Friday, 28 September 2018. Alternatively, you can contact the Governor Support team on 01228 608815 to book your place. More details are available on our website.
NHS staff celebrate helping over 100,000 Cumbrians' with 24 hour three peak challenge
Over thirty adventurous First Step staff (therapists, managers and administrative staff) from Cumbria Partnership NHS Foundation Trust took on a 24 hour relay last weekend, completing the three highest peaks in the Lake District to raise almost three thousand pounds for four charities and celebrate the 10th anniversary of the successful countywide service.
The idea of a First Step event first took root in April 2018 when three colleagues sat down together to discuss how they could mark the 10th anniversary of First Step NHS Improving Access to Psychological Therapies Service (IAPT) and the fact they have provided a service for over 100,000 people across Cumbria during that time. Living and working in Cumbria they naturally considered an outdoor challenge, one that would make the most of this beautiful environment and challenge them beyond normal limits, something they ask clients to do on a daily basis. A challenge covering the whole of Cumbria was chosen because First Step is a countywide service and helps people across Cumbria, something that is important to the staff as it allows then to help as many people as possible in a cost-effective way.
Read the full story.
Advanced nursing in Cumbria: Katrina Walker
Advanced level nursing roles are helping to develop a more sustainable workforce and improve patient care in Cumbria. Educated to masters level, advanced practitioners develop a wide range of clinical and leadership skills. The role is still relatively new in the UK but is one of many innovative ways the NHS is using to meet the changing needs of the population.
Katrina Walker, advanced nurse practitioner in the Carlisle community mental health team at Cumbria Partnership NHS Foundation Trust (CPFT), explains more about her role: Read more.
Nursing Times Workforce Award recognises NHS recruitment efforts in north Cumbria
Innovative recruitment efforts from the NHS in North Cumbria have been shortlisted for a Nursing Times Workforce Award in the Best Recruitment Experience Category which recognises the value of working together across the health system.
North Cumbria University Hospitals NHS Trust (NCUH), Cumbria Partnership NHS Foundation Trust (CPFT) and North West Ambulance Service NHS Trust (NWAS) have been working together to recruit health professionals to the area for over a year. By joining forces they are able to give a consistent message about living and working in Cumbria, make better use of resources by saving time and money, and increase the number of health professionals coming to the area. Read more here.
Cumbria gets ‘Up and About’ for Falls Prevention Week
The ‘Up and About’ campaign is back for this year’s Falls Prevention Week which runs from 24 – 30 September. As always, the campaign focuses on being proactive about raising awareness of the preventative measures that people can take to reduce falls, particularly for those who are most at risk.
Key to this year’s campaign is a packed schedule of events taking place across Cumbria for people worried about falling or are at risk – the events will provide an opportunity to speak to professionals from the county council, Age UK and local health services for advice on reducing falls. There will be top-tips, goody bags, medication reviews, strength and balance taster sessions and sloppy slipper exchanges where people can swap their old slippers for new slip resistant ones for free.
Next CCG Governing Body Meeting
NHS North Cumbria Clinical Commissioning Group (CCG) is holding its next Governing Body Meeting at 1:00pm on Wednesday 3rd October 2018.
This will take place at: Botcherby Community Centre, Victoria Road, Carlisle, CA1 2UE. All members of the public are welcome to attend (subject to venue capacity).
The agenda and supporting paperwork will be available on the CCG website three working days prior to the Governing Body meeting. This can be found at the following link: http://www.northcumbriaccg.nhs.uk/gb
The Governing Body ensures that NHS North Cumbria Clinical Commissioning Group has appropriate arrangements in place to exercise its functions effectively, efficiently, economically and in accordance with clearly established principles of good governance.
For further information please contact Brenda Thomas, Governing Body Support Officer on 01768 245494 or firstname.lastname@example.org
Update on healthier Lancashire and south cumbria
For all the latest news from Healthier Lancashire and south Cumbria please read their latest newsletter.
Integrated Care System proposal submitted for north Cumbria and the North East
As we all know the NHS needs to do things differently to bring about better health and wellbeing, better standards of care, better use of staff and funds. We all need to make changes because our current health and social care system isn’t set up to meet the needs of today’s population. Many more people are living longer but they want and need a different kind of care.
We share challenges, our patients use services across our region. NHS organisations across north Cumbria and the North East are already working in partnership to coordinate improvements - where necessary across traditional boundaries.
As you know north Cumbria was recently named as an Integrated Care System (ICS) because of the way our organisations are working together to lead and provide care for our population. We are working towards a similar plan for north Cumbria and the North East (NCNE), we’re proposing to develop an ICS to run in shadow form by April 2019. We know NHS England is very keen for the wider regional system to learn from our experience.
For this to happen, hospitals, community services, mental health services, GPs, independent and third sector providers will need a shared plan and approach to meeting health and care needs. We are already working together. Recently, around 70 senior clinical staff from across north Cumbria and the North East have confirmed which particular services are best placed to work more closely with others. These services are a priority in terms of making the necessary changes to provide more patients with access to high quality care.
Those services facing the most severe challenges, driven predominantly by a shortage of medical staff, face risks in terms of continuity of service, pressures on quality and additional financial issues. In some cases, a failure to improve such vulnerable services could lead to emergency suspension or closure, creating a rapid change in provision which carries an inherent risk. The responsibility to engage with staff, stakeholders, patients and the public – as well as to formally consult on future service change – remains essential.
We will continue to keep you informed and involved in our collective journey to improve health and care for people in our region.
Latest News from Cumbria County Council
- Cumbria County Council’s ‘Up and About’ campaign is back
- County Council highways staff working flat out to clear roads after storms
- Cumbria Fire and Rescue Service launching wholetime fireghter recruitment campaign
- Campaign launched to find more foster carers in Kendal and South Lakes
- Revised timetable for construction of new Pooley Bridge
- Do you have a child with special educational needs and disabilities in Cumbria?
- Resurfacing works on A65 near Kirkby Lonsdale start on 1st October
- Allerdale Local Committee agrees over £20,000 of community support funding
- How healthy is your heart?
High Court Ruling To Save The NHS Millions
NHS North Cumbria CCG was part of a group of CCGs taken to the High Court by two drug companies over the use of avastin to treat the eye condition wet AMD. The High Court found in our favour on Friday and the story was covered in the local and national media. You can find out more about the ruling here.
The Island with Bear Grylls
Channel 4 are looking for doctors and medics for the new series of The Island with Bear Grylls.
In previous series, the volunteers were stripped of all the comforts of civilisation, and cast away on a remote deserted island. They filmed themselves, and shared their raw and exhilarating story of survival. This year there is also a prize.
The series are looking for people who are fit and able to participate, of all ages (18+), each with their unique skillset, from a variety of backgrounds and professions who are confident in their ability to thrive but they do not need any experience in adventure or survival pursuits to participate. They will cover reasonable pre-agreed loss of earnings for everyone who participates.
To register your interest please email, email@example.com. Closing date Monday 8th October 2018.
Mock CQC reviews - Information for managers
In preparation for CQC inspection, mock reviews will start to take place this month. The first of these visits will be to our mental health, learning disability and autism assessment services, have started this week and will initially focus on the following priority core services:
- Learning Disability (adults) ward and community teams,
- Child & Adolescent Mental Health Services & Children's Learning Disabilities
- Acute Inpatient and Psychiatric Intensive Care Unit
- ALIS Teams and Health Based Places of Safety
- Memory and Later Life Community Teams
- Mental Health Rehabilitation
- Autism Assessment Service
The independent review team will involve staff from trusts in the North East as well as senior leaders from each of the core services. The review will follow the style of a CQC inspection. For this first inspection wave we have asked for particular focus to be given to Mental Capacity Act, supervision, and consent across all services inspected. Reports from the inspection will be provided the week of the inspection.
Further guidance and support can be found on the Quality pages of CPFT Staff web
The timetable for the mock inspections for Community services, Children's and Family services and Specialist services will be available shortly.
Linda Bennetts, Associate Director of Nursing said: “These mock reviews are our chance to look at ways we can improve but also to shout about the good things that we do every day. We need to be open and honest so that we have the best opportunity to continually improve and ensure that we are doing all we can to provide the best services for our patients.”
The Red Bag Initiative – hospital transfer pathway
A scheme to help ensure the prompt, safe and efficient transfer of clinical care when a resident moves between a care home and other clinical settings, such as hospitals or ‘step up’ and ‘step down’ beds is being launched.
The initiative involves a red bag which contains standardised information about the resident’s general health, any existing medical conditions they have and medication they are taking, as well as highlighting the current health concern. This means that ambulance and hospital staff can determine the treatment a resident needs more effectively.
Sometimes called the ‘red bag initiative’ this is already in place in other parts of the UK and is expected to be rolled out across north Cumbria in due course.
This initial pilot will run from Monday 24th September to Monday 5th November 2018 and will feature involvement from care homes Kingston Court in Carlisle and Bethel House/Beth Haven in Whitehaven. Please note this is NOT related to red bags which are used for patient records transfers.
Meet our new Freedom to Speak Up Ambassador
Rachel Reynolds is one of our new Freedom to Speak Up Ambassadors, she wanted to become an ambassador to make a difference, Rachel said:
“I believe that everyone has a voice and that everyone has a right to have that voice heard.
On my NHS induction, I heard about the Freedom to Speak Guardians and the ambassadors and thought that it was something that I could get behind.
Everyone should be heard. For me Freedom to Speak enables better communication and working relationships and I am proud to be part of this team”
Catherine Bird, our Freedom to Speak Up Guardian said:
'Freedom To Speak Up Ambassadors are vital in supporting me in my role as Trust Guardian- All the details of the ambassadors are on the intranet. You can find more information here.
We meet regularly where concerns brought to the Guardian or Ambassador can be escalated to the Senior Leadership Team and taken very seriously.
We're here to help openness and transparency in the Trust both in terms of patient safety and staff wellbeing'
You can contact Rachel via her email Rachel.Reynolds@cumbria.nhs.uk
Did you know that between CPFT and NCUH, nearly £3M is spent per year travelling across the county?
It is recognised that in providing community services to patients in a rural setting means that travelling is not only essential to providing our service, but often unavoidable.
But there are times when there might be alternatives available, especially when travelling for non-clinical reasons such as attending meetings.
Over the next few weeks, the honest about money campaign will be specifically focussing on travelling to and from meetings, what alternatives are available, some IT hints and tips as to how we can reduce the amount we spend on mileage.
In the meantime, this useful table shows you how much some of our everyday journey’s cost in mileage claims.
Dr Kate Granger Scholarship opportunity for one Cumbrian student
The 2019 MBBS is now accepting applications, the UCAS deadline for UK students is 15th October 2018.
The Dr Kate Granger Scholarship, offered jointly by UCLan and the North Cumbria University Hospitals NHS Trust.
The scholarship will cover all tuition fees for the duration of the 5 year programme and clinical placement costs in the respective Trusts; plus a bursary for subsistence which will be equal to the maximum amount of subsistence allowance that the Student would be entitled to if they were to borrow from the Student Loans Company. The latter will be means tested as part of the UCLan’s MBBS UK Scholarship application process.
Scholarship students will be taught alongside the MBBS cohort throughout the 5 year programme, commencing at the Preston campus.
The successful applicants will ideally be resident in Copeland or Allerdale. If no successful applicant from Copeland or Allerdale is eligible then students from the wider Cumbria region will be considered.
We particularly welcome applications from widening participation students and those who may have faced barriers to HE.
Read this section each week for new:
Training | Development | Support Opportunities
ESR Users are advised that the system will be withdrawn on a national level at 18:00 on Friday 28th September 2018, in order for IBM to apply contractual updates. There will be no access Employee/Supervisor Self Service, Payroll, e-learning, TRS and all professional core users. As you may be aware, ESR is a national system and managed centrally, we have no influence over downtime and updates. The only feasible time for IBM to apply these updates is outside of the payroll period which coincides at the end of the month to ensure monies are paid on time. We would advise that you schedule any eLearning outside of this period.
For any expense queries, please contact our new payroll provider via email: firstname.lastname@example.org or phone: 0191 203 1234.
From 23rd November, the only route into ESR will be via the following link: https://my.esr.nhs.uk. This is the link which all trust computers should have on their desktop, available in the favourites and accessible from home or personal devices. We do not anticipate many issues in expiry of the old link into ESR, as we have been using the new portal link since December 2017, but there may be some computers which still have the old link available on the desktop. If this is the case, you will still be able to access ESR via the correct link in your Internet Explorer favourites.
A friendly reminder that all employees have access to Employee Self Service and should be using this to access electronic payslips. From June 2018, paper payslips stopped and employees were advised to access these electronically instead. The expectation is that all employees should have their login details available should they need to access this information outside of work (non-working day/time, annual leave, absence). Further guidance is available on the intranet on how to access these.
Notice to All Expenses and ePay Users
Workforce Services are receiving an increasing amount of requests for out of course payments due to the employee not submitting their claims, submitting them late or the manager not authorising before the deadline. Please can you submit your claims at the start of the month rather than leaving it past the 7th of the month in order to give the authoriser enough time to review, authorise or reject the claims. SEL expenses and SBS timesheet systems can be accessed at home and on mobile devices, a Trust network is not necessary.
**Polite reminder** Expenses and timesheet payments are paid one month in arrears and staff must claim accordingly. There has been an increase in staff claiming hours for the current month to be paid in the same month.
JOIN Our Amazing People
LEAD Our Amazing People
Good leadership, at all levels of the organisation, creates the right culture and environment for staff to deliver great care. We want to embed positive leadership at every level, regardless of role.
Please look at the leadership pages of staff web to see development opportunities and more.
GREAT Teams Great Care
You don’t need to wait for the survey to start to make a difference. There are ideas on the Workforce and OD pages about what you can do now to develop yourself and your team.
GROW Your shared know how
Cumbria Resilience Project
ACE’s dates are listed below and the event website to log your interest. This is about the science of Adverse Childhood Experiences and the now proven link with mental and physical health outcomes across the lifespan. The CEO is a 10 ACEs survivor and a core participant in the IICSA (Independent Inquiry into Child Sexual Abuse) currently chaired by Professor Alexis Jay OBE, and author of the book: ACEs in the shadows. All the open events can be booked with free tickets here.
- 3rd October 1815, The Wordsworth Trust, Grasmere
- 8th October 1930, Brewery Arts Centre, Kendal
- 12th October 1000, Ullswater Community College
- 17th October 1815, West Cumbria People First, Workington
LOC in the Lakes 2019: Skills for Safety
Learning Organisation Collaborative (LOC) Fourth International Festival - available to book now! #LOCintheLakes
Date: Tuesday 5th March 2019
Timings: 9.30am - 4.30pm
Venue: Rheged, Redhills, Penrith, Cumbria, CA11 0DQ
The development of ‘human factors’ as the study of the interaction between people and systems - to make things safer and more productive - has a history of over 100 years. Much is understood and a lot is intuitive - like realising you will make more mistakes when you are tired or distracted - but also a lot of this knowledge is not regularly and routinely built into healthcare.
CLIC has developed the Cumbria Production System - tools and techniques - to help our health and care system in this important work and this year, LOC in the Lakes will focus on some personal, practical skills to help you manage human factors like fatigue, boredom and distraction and also to build more resilient and safer systems, environments and teams.
Fun practical workshops and engaging keynote speakers will help you deepen your knowledge and support your capability.
Save the day and book your place now on our dedicated LOC in the Lakes 2019: Skills for Safety event page!
OutReach Cumbria - Working supportively with Gender Diversity
New dates have been announced for the 'working supportively with gender diversity' workshop.
Guest speakers Debbie Wood (Talking Therapies Lead with OutReach Cumbria) and Karen Pollock (Counselling in Northumberland) will be covering the following topics:
- Understanding Gender - an explanation of why there is more to gender than 'man' and 'woman'
- Trans Mental Health - Disordered or Oppressed?
- Trans Physical Health – Surgery & Beyond
- Making a Difference - Getting it right for trans people.
This workshop will take place on Wednesday 14th November 2018, 9:30 - 12:30pm at Harraby Community Centre, Edgehill Road Carlisle CA1 3SN. Registration from 9am, refreshments will be provided.
For more information or to book a place please email your name, job title and base to: MedicalEducation@cumbria.nhs.uk by Wednesday 31st October 2018
For our staff from our staff
Reduction in avoidable harm and complications in health care
In recent years there has been considerable attention and effort on reducing avoidable harms and complications in health care, such as reducing hospital acquired infections, and preventing pressure ulcers, falls, catheter acquired infections, venous thromboembolisms (VTE) and medication errors.
Our staff have been committed to developing and delivering evidence based harm free interventions to keep our patients safe at all times.
Salli Pilcher, our Associate Director of Nursing said:
'We have introduced initiatives such as skin and safety checks, catheter passports, falls risk assessments and have worked as part of national collaborative such as the North East and Cumbria Pressure ulcer collaborative. All of these initiatives have been embraced by our fantastic teams and have been underpinned in policies training packages.
On one day each month, using the National NHS Safety Thermometer, teams across CPFT’s care groups survey all of their patients and capture any harms they may have experienced either directly in our care or within the wider health care system. These results are submitted to the national database and we receive a harm free care rating which we can benchmark against other organisations and a national average.
As a result of all the commitment and work from all our frontline staff, teams, clinicians and managers CPFT has repeatedly month on month performed better than the national average on many of areas and August 2018 was no exception, with CPFT recording a harm free care rate and new harm free care rate above the national average.
The Senior Leadership Teams across all of the Care Groups would like to thank all of our frontline staff, teams, clinicians and managers for their ongoing commitment to deliver safe, high quality harm free care to our patients in Cumbria. If you would like to know more about the safety thermometer or your ward or teams performance, please contact your respective Quality and Safety Lead.
Well done all and thank you so much for keeping our patients safe'
Well done to teams during storm Ali
Kerry Harmer, our Community Manager, Carlisle has congratulated staff on how well they overcame obstacles during last week’s storm Ali.
“I am a relatively new Manager within the Partnership Trust and although I have much experience in other organisations of dealing with unexpected circumstances including severe weather. I think it is fair to say that I have been blown away (pardon the pun) by the proactive, positive and supportive manner in which all teams pulled together to ensure the service was delivered safely to our patients. As a Manager, I was fully expecting to have to set the wheels in motion myself but was hugely impressed to see that teams had already thought ahead as to what would be required.
“The Community teams which included nursing, therapies and hospital to home all proactively contacted patients to ensure they were safe and to put plans in place should nurses be unable to get to the patient if there was road closures etc.
“Teams ensured that they had triggered the business continuity plans which included plugging in our analogue phone in case the electricity failed and making sure that the emergency box was easily accessible and there were sufficient torches for staff should the power fail.
“Also, to support the night service – community staff from Eden proactively provided details of patients who may require assistance and whilst this detail was recorded electronically they took time to ensure that this was easily available should there be a power cut.”
Well done to all staff who went above and beyond for other staff and patients.
Compliment for our Care Coordinator Amanda Middleton
A patient from Furness CHMT has written to Amanda to thank her for all her hard work and dedication, the patient explained that they would never of got so far without Amanda's help, Amanda never gave up on the patient and was there when no one else was. The patient has aided their recovery to Amanda, she has given the patient back a life of hope.
Well done Amanda!
Compliment for the Non Psychosis Team
The team have received a thank you card from a student nurse who was on placement with them at Duddon House CMHART.
The Non-Psychosis team staff who supported Melissa were Grace Cook, Sarah Leeming, Diane Spurr, Amanda Middleton, Glynis Dent, Kristen Hopkins and Kay Wright.
Well done team!
Happy retirement to Susan Armstrong
Susan Armstrong, our Network Manager, CMHART is retiring, she said:
'“Thank you Pam Travers and staff in the Mental Health care group who have sent gifts, cards and good wishes on my retirement. I will miss you all but look forward to having more time to spend with my family.”
Have a lovely retirement Susan.
Lease Cars available for transfer
Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.
Best Day to Night Outfits in Women’s Fashion with a Discount
NHS discounts are back this week with the most versatile outfits for day to night in Women’s fashion. Their listed discounts with Topshop, ASOS and Amazon have made the transition easy!
From desk to disco, sunrise to sunset they've picked out the best of the high street with a deal. Cami dresses, playsuits, plunge dresses, midis and Levi’s all get a look in.
If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
If your colleagues don’t have access to email please print this off and display
in an appropriate area.
You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ