Partnership News 22nd August 2018
Partnership News is an internal email for staff within Cumbria Partnership and partner organisations
Wednesday 22nd August 2018
Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.
If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.
Click here to read guidance on submitting information to Partnership News.
This is us staff engagement events - have your say
The next round of engagement events with Stephen Eames, chief executive, are now booked for October. This is your chance to come along and ask Stephen any questions you may have, share your successes and raise any concerns.
What difference do these session make?
In the last round of events, after staff raised concerns about not being kept informed about county wide mental health services, Stephen committed to making sure that this happened and has ensured through Partnership News articles, press releases and his blog that he has done this. In this week's Partnership News and in Stephen's Blog last week you will see that there are upcoming events for people to have a say in the future of mental health services.
Also in the last round of events staff said to Stephen that they wanted to know what the Trust values would be if CPFT and NCUH are working closer. This was one of the strongest themes from previous sessions. This piece of work has now progressed and in September, there will be an event taking place with a cross section of staff across both organisations to look at what the common set of values could be across the two trusts and more widely with our partners.
What are the sessions for?
They are a chance for you to tell Stephen directly what you are concerned about and also celebrate all the good things that you do every day. It will also be a chance for you to have your say in what the joint values should be and feedback on the ideas that the staff group come up with
When are they?
The dates for the upcoming events are:
- Thursday 11th Oct | 10.00am – 11.30am | Lecture Theatre, Cumberland Infirmary
- Wednesday 17th Oct | 10.00am – 11.30am | Kendal Town Hall
- Thursday 18th Oct | 10:00am – 11:30am | Methodist Church, Penrith
- Tuesday 23rd Oct | 10:00am – 11:30am | The Forum, Barrow in Furness
- Tuesday 30th Oct | 2pm – 3.30pm| Boardroom, West Cumberland Hospital
To book a place at any of these events, please email email@example.com. You can also pop in on the day if you haven’t booked.
This is us: Business Objectives - Service Quality
Within this priority we have said that we want to concentrate on two main areas across both trusts:
In order to help us do this we all need to ensure that we continue to develop a culture of continued learning and improvement. To support that, we will continue to carry out Rapid Process Improvement workshops and Engagement for Improvement programmes. We will also be looking at a piece of work to improve how we report and process incidents.
Book your Appraisal now
If you haven’t had your appraisal already this year you have about 6 weeks left before the end of September for this to be completed and recorded on ESR.
Setting Appraisal Objectives
Focusing on the next 12 months, which are the areas of your job that link with the work that is happening?
If you can’t see a clear link, then please have that discussion in your appraisal - or even before - with your line manager.
Click here for the joint Trust objectives and priorities..
Appraisal Compliance – what is required?
We are all required to have completed our appraisals by the end of the year and we have a target of 90% of appraisals to have been completed by September.
Here is how we are all doing so far.
|Children & Families||38.7|
New Chemotherapy suite to provide more treatment closer to home
A newly renovated chemotherapy unit is to open at the West Cumberland Hospital. The Henderson Suite has now moved to its new home at the former Special Care Baby Unit on Level 2 and will be able to deliver treatment to more patients than before.
Dawn Sanderson, chemotherapy lead nurse, said: “We are very excited about the new suite it will benefit staff and patients alike. The new area will allow for up to ten patients to receive chemotherapy rather than the current six, so we are able to treat more people quicker.”
More information will be available on our website soon.
Engaging for Improvement: New “Staff Website”
Complete the Staff Website Survey
(The survey will be open until Tuesday 11th September *3 more weeks*)
The project will develop a joint staff website for NCUH & CPFT. We are inviting all staff to input into the project which will launch in November and develop into 2019.
We will be ensuring that all staff have an opportunity, should they want to, to have their say in what would make life easier for them.
> Who needs to have easier access and from where?
> What needs to be easier to find?
> How the information can be clearer?
> What infomation isn't available that could be added?
> How could communications be more targeted?
If you would like to be involved in workshops /focus goups for the project please register your interest with firstname.lastname@example.org
Improvement project to inform future of mental health services
A service improvement project for mental health, learning disability and autism services for adults and children across Cumbria will take place over the autumn. The project is part of the year long piece of work to address the future of services in the county to ensure they can be delivered into the integrated health and care systems that cover north and south Cumbria from April 2019.
The dates of the events are as follows and further details and information on booking onto the events will be issued in due course:
Carlisle sessions to be held at The Shepherds Inn:
- Monday 10th, Tuesday 11th, Wednesday 12th and Thursday 14th September 2018
Barrow sessions to be held at The Forum 28:
- Monday 17th, Tuesday 18th, Wednesday 19th and Friday 21st September 2018
New model of care for CAMHS in south Cumbria
Children, young people and family members/carers are needed to evaluate a proposed new model of care for CAMHS in south Cumbria.
Lots of work and co-production has been taking place around children and young people’s mental health and emotional wellbeing services and how these can best meet the needs of children, young people, carers and family members across the Lancashire and south Cumbria footprint.
Following this extensive co-production, a proposed model of care for CAMHS has been developed by the four providers. We now have an exciting invitation for children, young people, carers and family members to be part of a panel on Thursday 6 September to evaluate the proposed model.
Places are limited and we would like representation from across Lancashire and south Cumbria, so if you want to register your interest in being on one of these panels, please email email@example.com.
For all those chosen to be on a panel, a £10 Love2Shop voucher will be given as a token of appreciation for your time given up to attend.
North Cumbria ICC update
The Integrated Care Communities (ICCs) in north Cumbria have now been up and running for over a month and are already showing results for people in our communities. Read about the initial progress and success stories.
You can also find out more about ICCs through the factsheets available online.
Morecambe Bay CCG GP survey shows positive results
Morecambe Bay CCG has announced that the latest GP survey shows positive results for the local area. The GP Survey shows 90% of people in Morecambe Bay have a “good” experience of their GP practice which is above the national average. Read more here.
Tour of Britain Thursday 6th and Friday 7th September
Road disruptions expected
The Tour of Britain cycling event will be making its way through the county on Thursday 6th and Friday 7th September and we can expect some disruption on the roads as the cyclists race through our towns and villages.
The Cumbrian leg of the race will begin in Cockermouth on Thursday 7th September at approximately 1.00pm and will finish at Whinlatter at approximately 2.15pm. There will be full road closures in place within Cockermouth Town Centre from 6.00pm on 5th September to 3.00pm on 6th September. Access to Cockermouth Hospital will be via alternate routes which should result in only minor impacts. There may also be an impact on accessing some of the more remote areas in the Lorton area on the 6th.
One Friday 7th September the race will begin in Barrow at 11.00am and will end at Whinlatter Pass at approximately 3.30pm. Due to the start being in Barrow Town Centre, there will be full road closures from 6th September with rolling road closures outside the town centre along the route. There will be restricted access to the Atkinson Medical Centre and Ulverston Health Centre.
Those of you working in local communities please expect delays in areas surrounding the route and escalate any related issues through line management. Staff working with partners on these days should remind them of potential for travel disruption and to allow extra time for journeys.
More information can be found on the official race website including a list of estimated arrival times: https://www.tourofbritain.co.uk/
Temperature controlled drugs - know your responsibilities
Following a recent serious incident affecting vaccine fridges, a revised temperature monitoring chart has been put in place and should now be used for monitoring all CPFT drug fridges. Please take this opportunity to check the monitoring and governance around your drug fridge and ensure that policy and professional responsibility (NMC Standards for Medicine Management) is being adhered to, especially:
- The new temperature monitoring chart is in use
- The fridge maximum, minimum and current temperatures are recorded daily (working days) and the fridge’s integral thermometer is reset after every recording
- Temperatures recorded by unqualified/ non-clinical staff are countersigned by a registered nurse at the earliest opportunity.
- Temperature excursions (below 2oC or above 8oC) are reported immediately and appropriate action taken.
- Current temperature charts are kept on the fridge door where they can be checked prior to removing/ using temperature controlled drugs (old charts need to be retained for at least 5 years- may be archived)
- Fridges are kept locked and stock managed appropriately.
A new cold chain e-learning module is now available and everyone is eligible to self-enrol, whilst this is written in respect of vaccine storage and administration, the information is relevant to all drug fridges.
The new temperature monitoring chart is available as an appendix to the ‘Vaccine Storage and Administration policy’ and can also be found on the Vaccination and Immunisation Pages on the Intranet where you will also find a ‘Cold Chain’ PowerPoint presentation and additional associated documentation.
Improving the quality of our supervision
Supervision is key to an effective and supported working environment and we are keen to make sure that our staff are well supported.
In order to do this, we want to hear from you about whether you feel supported in this and how we can improve the quality of your supervision. Please fill in this survey so we can understand how often people are managing to do supervision and how the Trust can support ways to improve them.
It will take around two minute to complete and is anonymous.
Honest about money
Need to book a room for a meeting or find clinical space in the community?
We know that staff find it difficult to book rooms both internally and externally. To help make this easy, fair and cost effective the Honest about Money team has developed a database with all the information about how and where to access rooms.
For any room booking please first refer to the internal database to find which rooms are available across the county.
If you are unable to find an appropriate room internally, the external room database has bookable rooms which the Trust has negotiated special prices for. You will need your budget code to book these.
Please always try and use the internal rooms where you are able as it all helps to #saveapoundaday
If you are searching for a specific room or building and can’t find it – please email firstname.lastname@example.org and we will add the information to the database. The database is found as a quick link on the Honest About Money webpages (on the right Internal and External room hire database)
Coming soon: Information about how to use meeting spaces when working at distance #costconscious
New joint policy - being open and duty of candour now on intranet
The new joint policy is now on the intranet.
The policy differs to the previous policy in that it allows 20 working days from the date of the incident for the Duty of Candour Letter to be sent. However, the policy still requires that the letter and any Duty of Candour related documentation, must be uploaded to Ulysses against the original incident number. Compliance with the new policy will be more closely monitored by each care group and by the Lead Learning Lessons Facilitators. A Duty of Candour Group is to meet monthly to ensure that the policy is embedded into practice and to ensure that any staff concerns with its implementation are addressed.
If you have any questions or concerns please contact Ian.Boit@cumbria.nhs.uk Alternatively, if you want to know how to upload Duty of Candour letters and documentation to Ulysses please contact IncidentTeam@cumbria.nhs.uk
Safeguarding: how to get advice and information
Staff can find safeguarding advice and information on the Safeguarding website.
For urgent safeguarding advice;
First contact your Quality & Safety Lead or your Associate Director of Nursing for advice. Click here for contact details.
For further support and advice please contact: Children's Safeguarding Hub (County Wide) 0333 240 1727
Adult Social Care
- Allerdale | 01900 706301 - email@example.com
- Carlisle | 0300 303 3249 - firstname.lastname@example.org
- Copeland | 01946 506 352 - email@example.com
- Eden | 0300 303 3249 - firstname.lastname@example.org
- Barrow | 0300 303 2704 - email@example.com
- South Lakes | 0300 303 2704 - firstname.lastname@example.org
- Emergency Out of Hours | 01228 526 690
Out of Hours - after 5pm and weekends
CPFT internal support via Bronze on call - Carleton Clinic Switchboard on 01228 60200
For non-urgent enquiries staff can email the Safeguarding Team at email@example.com and a Safeguarding Nurse will follow this up from Monday 3rdSeptember.
Please note there will be no Safeguarding Duty Telephone service between Friday 17th August and Monday 3rd September 2018. The Safeguarding Duty Line will resume service Monday 3rd September and will continue Monday-Friday 9am-5pm (exc Bank Holidays)
BRASH service for scales at community hospitals
A BRASH engineer will attend WCH on Wednesday 22nd August and Workington Community Hospital, Cockermouth Cottage Hospital and Maryport Victoria Cottage Hospital on Thursday 23rd August to check and service all patient scales for the Annual Calibration Certificates.
Please could all departments ensure their scales are available to be inspected during this period.
Read this section each week for new:
Training | Development | Support Opportunities
Pay Award Arrears
All staff on Agenda for Change terms and conditions can expect to receive any arrears relating to the pay award in August’s pay. Information on what to expect from your August payslip is available on the NHS Employers website which can be located by clicking here.
Some staff in bands 2, 4, 5, 6 and 8B may have moved up a pension tier due to the increase in their salary due to the pay award. This is in line with NHS Pension scheme rules. For affected staff, monies owed from any increase in pension contributions between April and June will be processed in August and reflected in August’s pay. This means for some staff, their arrears will be less than expected due to the increase in pension contributions owed. Please click here for further information.
If you have queries regarding your pay after viewing the above information, you can contact our payroll provider on 0330 123 5736.
Payroll Provider Changes
From 1st September the payroll provider will change to NHS Payroll Services. The transfer will not adversely impact on staff and there will be no change in pay dates. Further information to follow including contact details, opening hours and the names of your departmental pay clerks.
Please visit the Workforce Weekly updates page for further information regarding the above as well as further updates.
JOIN Our Amazing People
Share this link with your family & friends on social media & spread the word.
Traineeships - Could your team help unlock the potential of young people?
CPFT is working in partnership with Cumbria County Council and North Cumbria University Hospitals NHS Trust to introduce a traineeship programme. The programme is designed for young people aged 16-24, and prepares them for their future careers by helping them to become ‘work ready’.
At the core of a traineeship is a high-quality work experience placement for 16 weeks and we are currently looking for teams who could support this for administration roles.
- Traineeships allow you to increase your team’s capacity, grow your own loyal, talented workforce, and contribute to tackling youth unemployment.
- Your team will have the opportunity to build their own mentoring and coaching skills supporting the individual.
- Training costs will be met by government funding.
If you are interested in supporting a traineeship, or would like to find out more, please get in touch with Natalie Gaston firstname.lastname@example.org
LEAD Our Amazing People
Good leadership, at all levels of the organisation, creates the right culture and environment for staff to deliver great care. We want to embed positive leadership at every level, regardless of role.
Please look at the leadership pages of staff web to see development opportunities and more.
GREAT Teams Great Care
Annual Staff Survey coming soon!
The next annual staff survey will start at the beginning of October. Have the chance to tell us how you feel and let us know what you'd like to see, find out what's happening with last years results here.
GROW Your shared know how
Information Governance & Data Security Awareness Training 2018 is now OPEN!
Time flies and it’s that time of year again. Your mandatory Information Governance & Data Security Awareness Training 2018 window is now open; helping you keep information safe and feel more confident when handling patient identifiable data. All staff have a responsibility to use, store and process information correctly and individuals along with the Trust may be liable for fines if you don’t take the necessary precautions. Just click on the link and follow the Core Skills eLearning Certifications User Guide, this will explain everything you need to know to access and complete your training.
We are bound to do this by law. Don’t panic, it doesn’t take long, so get it done today to stay one step ahead of the game.
The Workforce and OD staff web pages have a range of training opportunities many of them free. There's also information about health and wellbeing as well as continuous service improvement.
Free self-harm & suicide alertness training
This training is aimed at professionals working with children & young people.
Learning outcomes include:
- Examining the local and national context and being aware that self harm and suicide are major public health issues
- Seeking to dispel some myths about self-harm and suicide and looking at our own and societal attitudes
- Helping colleagues to identify issues, discuss and help a young person to seek further support
- Understanding and using the Cumbria Self-Harm Guidance & Pathway and being aware of other support available
- Understanding the importance of asking directly about thoughts of suicide and the importance of safety planning
- Carlisle East Fire Station: Tuesday 18 September 1.30 – 5pm
- Barrow Fire Station: Tuesday 9 October 9.30-1pm
- Workington Fire Station Thursday 18 October 9.30 – 1pm
For more details please email: email@example.com or to book a place go to www.eventbrite.com and search for ‘FREE Self Harm and Suicide Alertness.’
Multi Professional Thematic
OutReach Cumbria - Working supportively with Gender Diversity
New dates have been announced for the 'working supportively with gender diversity' workshop.
Guest speakers Debbie Wood (Talking Therapies Lead with OutReach Cumbria) and Karen Pollock (Counselling in Northumberland) will be covering the following topics:
- Understanding Gender - an explanation of why there is more to gender than 'man' and 'woman'
- Trans Mental Health - Disordered or Oppressed?
- Trans Physical Health – Surgery & Beyond
- Making a Difference - Getting it right for trans people.
This workshop will take place on Wednesday 14th November 2018, 9:30 - 12:30pm at Harraby Community Centre, Edgehill road Carlisle CA1 3SN. Registration from 9am, refreshments will be provided.
For more information or to book a place please email your name, job title and base to: MedicalEducation@cumbria.nhs.uk by Wednesday 31st October 2018
Hospice at Home Cake off
On Thursday 13th September 2018, Hospice at Home West Cumbria are holding the Great Hospice Bake off! Gather your family, friends, colleagues and neighbours to enjoy a cup of tea and a delicious treat, or join in the competition and bake your own!
For your baking battle pack and more information contact Hospice at Home West Cumbria on 01900 873173 or email firstname.lastname@example.org
Competition searching for bright ideas in healthcare
Healthcare professionals in the north east and north Cumbria that are developing pioneering solutions to improve patient care are being invited to submit their ideas to the Bright Ideas in Health Awards competition.
Now in its 15th year, the competition celebrates the work that is being done by frontline staff and SMEs in the north east and north Cumbria.
The awards are open to all healthcare professionals and regional SMEs who are involved in improving healthcare and include five categories: Development of an Innovative Device or Technology; Service Improvement; Innovation Champion of the Year; Demonstrating an Impact upon Patient Safety and Research Impact: Improving Patient Care. The winners will be announced at a ceremony on 29 November at the Newcastle Gateshead Hilton Hotel. The winners will receive a cash prize to help them develop their ideas as well as specialist support from experts at the Academic Health Service Network for the north east and north Cumbria (AHSN NENC).
The closing date for the competition is 17 September. Interested parties can apply here.
For our staff from our staff
Sarah Penrice is walking Hadrian’s Wall for charity
Sarah Penrice, our Health Promotion Specialist for Sexual Health, is walking Hadrian’s Wall Path to raise money for Sarcoma UK, a charity close to her heart.
I’m supporting Sarcoma UK, the only cancer charity in the UK focused on all types of sarcoma. Sarcoma is a cancer of the bone and soft tissue. It is one of the hardest to diagnose, and difficult to treat.
This August I've taken a week off work to trek the Hadrian's Wall Path! The 84 mile national trail follows the World Heritage Site of Hadrian's Wall. I'll be walking from Wallsend (on the east coast of England) to Bowness-on-Solway (on the west coast). Evenings will be spent camping along the trail route. After a week of trekking, I'll most likely be ready to put my feet up with a good strong cup of tea!
As my family and friends will know, my Mum was diagnosed with Chondrosarcoma of the head and neck way back in 2002. I was 11 years old at the time and it turned our family's world upside down. Read more on Sarah's JustGiving page: https://www.justgiving.com/fundraising/sarahpenrice
Ward 4 WCH has been shortlisted for a Golden Apple Award!
Ward 4 at West Cumberland Hospital and the Tissue Viability Nurses from Whitehaven have been shortlisted for the Best Employee Development Programme. They will be attending the Golden Apple Awards 2018 ceremony at Carlisle Racecourse on Friday 5th October - well done!
There were hundreds of educators and learners from across Cumbria put forward for the prestigious awards.
Championing the county's unsung heroes in our schools, colleges, nurseries and industry, The Golden Apple Awards are delivered by CN Group and run in associate partnership with the University of Cumbria and The Centre of Nuclear Excellence. Read more here.
Lease Cars available for transfer
Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.
Top 5 NHS and Healthcare Discounts for August
Wouldn’t it be handy to know exactly where you can get NHS discounts online in one big list? We thought so too.
That’s why Health Service Discounts have updated their huge A-Z NHS Discount List to show you all the brands that you can save on through their website.
Don’t forget it’s free to join and free to use Health Service Discounts. Spread the word and sign up today!
If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
If your colleagues don’t have access to email please print this off and display
in an appropriate area.
You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ