Partnership News 30th August 2018

Partnership News is an internal email for staff within Cumbria Partnership and partner organisations

Partnership News

In this issue: News Vacancies Staff Training Events Staff News Contact Us

Thursday 30th August 2018

Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.

If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.

Click here to read guidance on submitting information to Partnership News.



Top Stories

This is us staff engagement events - have your say

Have you booked your place at the staff engagement events with Stephen Eames, chief executive? This is your chance to come along and ask Stephen any questions you may have, share your successes and raise any concerns.  

What difference do these session make?

In the last round of events staff raised concerns about recruitment and retention.  We are now providing opportunities for staff to do more, extended roles or change their type of work. We are learning from other Trusts, being creative in asking what staff want, working with the University, providing apprenticeships to prepare a workforce for the future.  We are improving recruitment times, providing welcome packages, doing job fairs and working with schools.  There is now a campaign ‘job of the week’ to encourage people to take up difficult to recruit to posts.  The pace of improvement and integration is recognised nationally. We are creating exciting opportunities for people to come to Cumbria. Senior health professionals are talking to people at recruitment events, giving a positive message. Our social media channels are used to attract more people to work in Cumbria. We also have apprenticeships, traineeships for 16-24 year olds to become work ready. There are also opportunities for people to work towards to physician associates to support doctors

What are the sessions for?

They are a chance for you to tell Stephen directly what you are concerned about and also celebrate all the good things that you do every day.  It will also be a chance for you to have your say on the development of joint values should be and feedback on the ideas that the staff group come up with.

When are they?

The dates for the upcoming events are:

  • Thursday 11th Oct | 10.00am – 11.30am | Lecture Theatre, Cumberland Infirmary
  • Wednesday 17th Oct | 10.00am – 11.30am | Kendal Town Hall
  • Thursday 18th Oct | 10:00am – 11:30am | Methodist Church, Penrith
  • Tuesday 23rd Oct | 10:00am – 11:30am | The Forum, Barrow in Furness
  • Tuesday 30th Oct | 2pm – 3.30pm|  Boardroom, West Cumberland Hospital

To book a place at any of these events, please email You can also pop in on the day if you haven’t booked.

System Leadership Board meeting in public

From the beginning of September we will be holding System Leadership Board (SLB) meetings for North Cumbria in public.   This is where we come together with our partners to implement the system-wide vision for North Cumbria Health and Care System.

It will review and gain assurances from partners on the delivery of supporting strategies, plans, programmes of work and trajectories across health and care.

The chief officers and chairs of the CCG, CPFT and NCUH sit on SLB with other senior officers and non-exec directors and lay members.

Cumbria County Council has representatives on SLB who will be able to inform and influence those decisions, but will not be voting in decisions. The county council will not be taking decision and has its own democratic processes.

SLB is chaired by Gina Tiller the chair of NCUH. These meetings will be held in public and there will be the opportunity for members of the public (including staff) to ask questions at the end of part one – as there are at Trust or Governing Body meetings already.

The papers will be published on our system website here

The first meeting is at Thursday September 6 at LEP Conference Centre, Penrith.


Get ready to welcome nursing degree apprentices to your team

Next month our first Nursing Degree Apprentices will begin their new roles across CPFT and NCUH. This is an exciting role that allows us to support staff to develop their skills and help us to grow the nursing workforce of the future. The apprentices will be mainly training within their teams but will also spend time on placements in other clinical areas to give them a wide range of experience. So get ready to welcome the apprentices soon – find out more about these new roles.

Listening Events for Cumbria’s Mental Health Service Improvement Programme

Following the update issued last week regarding the future of mental health services in Cumbria we can now confirm further details of the Listening Events.   We have a number of events for both staff and partners and for those who use our services and their carers and families.

The Listening Events will be led by Service Improvement experts and we want to find out what you need to improve and what you think ‘good’ services would be like - all of your ideas, feedback and experiences will be used to develop future plans for Mental Health and Learning Disability services in the county.

There will be a number of events in Carlisle and Barrow for staff and each will focus on a different part of the service. We are also developing an online survey where you can feedback your ideas and events are also being set up in West and South Cumbria. 

Events at The Shepherds, Rosehill Estate, Carlisle, CA1 2RW

Date Focus Time

Monday 10th Sept

Adult Mental Health

9-12 noon

Tuesday 11th Sept

Children and Young People’s Mental Health

9-12 noon

Wednesday 12th Sept

Learning Disability Services

9-12 noon

Thursday 13th Sept

Older People’s Mental Health Services

9-12 noon

Events at The Forum, 28 Duke Street, Barrow-in-Furness

Date Focus Time

Monday 17th Sept

Adult Mental Health

9-12 noon

Tuesday 18th Sept

Children and Young People’s Mental Health

9-12 noon

Wednesday 19th Sept

Learning Disability Services

9-12 noon

Friday 21st Sept

Older People’s Mental Health Services

9-12 noon

To ensure we have a mixture of professions and areas of expertise, we are running a booking system. To secure your place or to find out more, please contact us by any of the following ways:

By telephone - 01228 603188
By email – 

Details for the events for service users and carers is available on our website.   We have sent information out to teams asking staff to encourage service users and carers to attend, please help us by sharing this information.

Tour of Britain Thursday 6th and Friday 7th September

Road disruptions expected

The Tour of Britain cycling event will be making its way through the county on Thursday 6th and Friday 7th September and we can expect some disruption on the roads as the cyclists race through our towns and villages.

The Cumbrian leg of the race will begin in Cockermouth on Thursday 6th September at approximately 1.00pm and will finish at Whinlatter at approximately 2.15pm. There will be full road closures in place within Cockermouth Town Centre from 6.00pm on 5th September to 3.00pm on 6th September. Access to Cockermouth Hospital will be via alternate routes which should result in only minor impacts. There may also be an impact on accessing some of the more remote areas in the Lorton area on the 6th.

On Friday 7th September the race will begin in Barrow at 11.00am and will end at Whinlatter Pass at approximately 3.30pm. Due to the start being in Barrow Town Centre, there will be full road closures from 6th September with rolling road closures outside the town centre along the route. There will be restricted access to the Atkinson Medical Centre and Ulverston Health Centre.

Those of you working in local communities please expect delays in areas surrounding the route and escalate any related issues through line management. Staff working with partners on these days should remind them of potential for travel disruption and to allow extra time for journeys.

More information can be found on the official race website including a list of estimated arrival times:

How Music Helps with Mental Health – Mind Boosting Benefits of Music Therapy

Music has been with us for thousands of years as a form of entertainment, communication, celebration, and mourning. There are so many different emotions that music can help us to express, and it is a language that we share universally, as well as one that everyone can understand.

The style of music that we listen to most and enjoy may change every decade, but that sense of communication and feeling always remains. If you, or someone close to you, suffer from mental health conditions, you may find that they listen to music quite a lot, or even play it. Read more.

RCN Foundation Education Grants

Educations available for Nurses, Midwives and Health Care Assistants. 

RCN Foundation education grants fund a wide variety of learning, development and research opportunities, providing the support individuals need to make a difference to quality patient care. 

The RCN Foundation believes that patients deserve the best possible experience and care, delivered by well trained and high performing professionals. 

For nurses to be able to keep up to date with new developments and use their knowledge and skills to transform the care their patients receive, it is important they engage in development opportunities and shared learning. Read more!

The 2018 CSAB staff survey is now open

Cumbria Safeguarding Adults Board are seeking the views of practitioners from across the partnership who work together in Cumbria to safeguard adults from abuse and neglect.

Can we please encourage you all to take five minutes to answer the questions in the survey.  The survey is annoymous and responses will not be attributed to individuals.  

Please support board development and inform strategic planning by completing the survey – your views are important

Please use this opportunity to share as much feedback and ideas as you can.  Feedback gathered will make a contribution to improving and shaping services in the future. Cumbria Safeguarding Adults Board survey

Any queries regarding the survey please email

Windrush Leadership Programme

Health Education England has joined forces with the Florence Nightingale Foundation to offer this career development opportunity to recognise the contribution of “Windrush” nurses and midwives across the 70 years of the NHS.

The programme is fully funded by Health Education England. It offers 70, bands 5, 6 and 7 nurses and midwives from a Black, Asian and Minority Ethnic (BME) background bespoke leadership development to become Florence Nightingale Foundation Nurses and Midwives and develop as future leaders of healthcare. The programme is to celebrate those who arrived on HV Empire MS Windrush. Windrush nurses and midwives were, and their descendants remain, major contributors to the NHS workforce and we want to acknowledge their contribution to healthcare. This announcement coincides with both the 70th anniversary of the NHS and the arrival of Windrush in Britain bringing Caribbean nurses and other skilled and unskilled workers to Britain.

The 70 FNF Nurses and Midwives will commence their leadership development programme in winter 2018/19 and applications will open in July and close in August 2018. We will be pleased to accept applications from nurses and midwives working in the NHS across England, who are either descendants of the Windrush generation or from all other BME backgrounds. Read more here.

LET regional bank for junior doctors

The Lead Employer Trust have worked with a number of trusts in the North East to introduce and pilot a regional bank for junior doctors and we as a trust will be joining from September following its success.  This will be for shifts for GP, Core Training and Higher Training level trainees. This system has been running in the north east since Christmas 2017 and does work in reducing the reliance on engaging agency workers for ad hoc shifts. For more information on the service please contact the Medical Recruitment Team via email or phone 01228 603906.

Useful updates 

Windows 10 rollout

As a Trust, we’re continuing to work on upgrading all IT users to Windows 10. We need to do this to maintain our network security, as our current version of Windows will soon be unsupported.

We’ve now successfully piloted Windows 10 and have started the wider rollout, with staff at Maglona House being upgraded over the coming weeks.  We’ll follow that with phased roll-out to other Trust buildings, taking place over the next six months.

What you need to know

You will receive more details starting from around four weeks before your upgrade date and time slot, letting you know what to do in advance. It is crucial that you book your upgrade slot as soon as you receive your email, this will help the roll-out go as smoothly as possible. If you can’t make your slot, please follow the instructions on the invitation, so we can help you rearrange.

What we need you to do

Before we send you confirmation of your appointment, we need all users to do some preparation work, including moving any files you have saved locally to your machine (which you could lose if you don’t move them in advance of your upgrade). You can read more about that here.

Your upgrade cannot go ahead without this work being completed – so please take the time to read this carefully.

If you have any questions

You can find out more about the roll-out on StaffWeb.

If you have any questions, please contact the IT service desk.

Safeguarding: how to get advice and information

Staff can find safeguarding advice and information on the Safeguarding website.

For urgent safeguarding advice;

First contact your Quality & Safety Lead or your Associate Director of Nursing for advice. Click here for contact details.

For further support and advice please contact: Children's Safeguarding Hub (county wide) 0333 240 1727

Adult Social Care

Out of Hours - after 5pm and weekends

CPFT internal support via Bronze on call - Carleton Clinic Switchboard on 01228 60200

For non-urgent enquiries staff can email the Safeguarding Team at and a Safeguarding Nurse will follow this up from Monday 3rdSeptember.

Please note there will be no Safeguarding Duty Telephone service between Friday 17th August and Monday 3rd September 2018. The Safeguarding Duty Line will resume service Monday 3rd September and will continue Monday-Friday 9am-5pm (exc Bank Holidays)

Staff Survey 2017 update on our progress

CPFT want to support our staff and their teams to be the best they can be and help enable them to deliver great care for our patients and for each other. We felt it was important to update you all on progress so far, and how the views you have shared through last year’s staff survey results have helped to influence our workforce plans and strategy.

Getting back to basics

Particular focus will be paid this year towards getting the basics right to support the CQC standards of safe, effective, caring, responsive and well led.

Mandatory training – A mandatory training task and finish group has been launched to align to the national core skills framework, share best practise, improve access to training and consider alternative approaches to training delivery.
Meaningful conversations – We are offering full day, and bite sized training on coaching conversations for appraisals, to support our managers to identify how they can improve the quality of their appraisal conversations with their staff.
Fairness and respect – Led by our CEO and supported by the Freedom to Speak up Guardians (FTSUG), the Trusts are to launch a focus group to address bullying and harassment. Flexible working practices are also being looked at.
Health and wellbeing – Health and wellbeing activities will be aligned into one strategy. This includes the health and wellbeing at work awards, support from our health champions, stress risk assessments, advertising campaigns such as personal resilience, mindfulness intervention training, and promoting a calendar of events for staff.
Recruitment – Active recruitment through local and national careers fairs, international recruitment drives; professional training through apprenticeships; and incentives for hard to recruit to posts are just some of the ways we are tackling our recruitment challenge. A joint Trust workforce strategy is being developed to support staff retention.

What you can do

  1. Share your ideas. If you have an idea to improve your service; whether it’s a way to positively impact patient or staff safety and experience, reduce waste, or improve financial efficiency, please share it! You can do this via your line manager, or sign up to CLIC’s Engaging for Improvement programme.
  2. Report your concerns. If you see anything that you feel is a cause for concern, that could impact patient or staff safety, or health and wellbeing, please report it. This includes if you experience any incidences of bullying and harassment. Raise these via your line manager or the FTSUGs.
  3. Demonstrate our Trust values. Though we currently work under two sets of value and behaviours, it is important to keep on treating everyone with kindness, respect and dignity and put our patients first.
  4. Celebrate your success. Our services could not run without our amazing staff. It is important to recognise your achievements and celebrate your success; watch this space for more details on Excellence Reporting, and you can nominate a member of staff for a weekly Glimpse of Brilliance.

Staff Survey contact details:

Festival of Learning Case Studies

Festival of Learning is now over for this year but the learning will last forever! 

Some of the pledges people are working towards include:

  • Complete the 6 Books Challenge
  • Complete my Functional Skills with external PHX provider – this will support the individuals development and if they progress to higher education they need to have their functional skills e.g. Assistant Practitioner, Nursing Associate or Nursing Degree
  • Completed a sponsored walk for the Macmillan Charity and collected donations
  • Walking the Cumbria four peaks
  • Learn cycle maintenance, repair tyre punchers, brakes
  • Cycle from Edinburgh to Carlisle with my friends
  • Complete my Assistant Practitioner Qualification

The 6 Book Challenge will finish on the 14th September, all review diaries need to be return to Stephanie Watson and names will be entered into a prize draw.  There will be a presentation event to support the 6 Book Challenge and this will be supported by a local author, This event will be held in December to celebrate the Challenge and the draw for the kindle. Well done to all who took part in this year’s Festival of Learning.

Engaging for Improvement: New “Staff Website”

So far 186 staff from CPFT have had their say about how the new site need to be organised and improved. 

Complete the Staff Website Survey - which takes 5 minutes
(The survey will be open until Wednesday 12th September *2 more weeks*)

We have had 14 Children & Families staff, 27 Mental health staff, 20 Community Staff and 95 responses from Support services - and we would like to hear from more staff about any issues they have with finding information on the current Staffweb, keeping up to date and completing day to day tasks.

The project will develop a joint staff website for NCUH & CPFT. We are inviting all staff to input into the project which will launch in November and develop into 2019.

To test out the new website before the launch in November register your interest with


Read this section 
each week for new:
Training | Development | Support Opportunities

Workforce Update

Pay Award Arrears

All staff on Agenda for Change terms and conditions can expect to receive any arrears relating to the pay award in August’s pay.  Information on what to expect from your August payslip is available on the NHS Employers website which can be located by clicking here.

Some staff in bands 2, 4, 5, 6 and 8B may have moved up a pension tier due to the increase in their salary due to the pay award.  This is in line with NHS Pension scheme rules. For affected staff, monies owed from any increase in pension contributions between April and June will be processed in August and reflected in August’s pay.  This means for some staff, their arrears will be less than expected due to the increase in pension contributions owed. Please click here for further information.

If you have queries regarding your pay after viewing the above information, you can contact our current payroll provider on 0330 123 5726.

Payroll Provider Changes

From 1st September the payroll provider will change to NHS Payroll Services.  The transfer will not adversely impact on staff and there will be no change in pay dates. Further information to follow including contact details, opening hours and the names of your departmental pay clerks will follow.

Total Reward Statements

Your Total Reward Statement has been updated to include NHS Pension information for the year 2017/18.  You can access this through Employee Self Service. To find out more about the statements please visit the Employee section of the Total Reward Statement information site at

Please visit the Workforce Weekly updates page for further information regarding the above as well as further updates!

JOIN Our Amazing People

Check out all the latest job vacancies the Trust has on offer.

Share this link with your family & friends on social media & spread the word.

Traineeships  - Could your team help unlock the potential of young people?

CPFT is working in partnership with Cumbria County Council and North Cumbria University Hospitals NHS Trust to introduce a traineeship programme. The programme is designed for young people aged 16-24, and prepares them for their future careers by helping them to become ‘work ready’.

At the core of a traineeship is a high-quality work experience placement for 16 weeks and we are currently looking for teams who could support this for administration roles.

  • Traineeships allow you to increase your team’s capacity, grow your own loyal, talented workforce, and contribute to tackling youth unemployment.
  • Your team will have the opportunity to build their own mentoring and coaching skills supporting the individual.
  • Training costs will be met by government funding.

If you are interested in supporting a traineeship, or would like to find out more, please get in touch with Natalie Gaston

LEAD Our Amazing People

Good leadership, at all levels of the organisation, creates the right culture and environment for staff to deliver great care. We want to embed  positive leadership at every level, regardless of role.

Please look at the leadership pages of staff web to see development opportunities and more.

GREAT Teams Great Care

GROW Your shared know how

Want to be part of the core medical team? Train to be a Physician Associate!

An innovative, professional healthcare role that is growing within the NHS, with a generous starting salary.

Physician Associates (PAs) support doctors in the diagnosis and management of patients. As a PA you might work in a GP surgery or be based in a hospital, but wherever your location you’ll have direct contact with patients.

50% of your 2-year postgraduate studies will be in clinical placements across the North West, in urban and rural NHS settings and you will receive £2,500 per annum to support your travel to placements.

To train as a PA you will hold a first degree, minimum 2:2 in a relevant subject. Apply now to a choice of 4 NW universities

Find out more at our Open Evening
Monday 10 September at 6pm
UCLan Westlakes Campus, (near Whitehaven)

Register to attend by emailing

Call: 01772 892400 Email:

Data Security & Awareness Training 2018 is now OPEN!

Time flies and it’s that time of year again. Your mandatory Information Governance & Data Security Awareness Training 2018 window is now open; helping you keep information safe and feel more confident when handling patient identifiable data.  All staff have a responsibility to use, store and process information correctly and individuals along with the Trust may be liable for fines if you don’t take the necessary precautions.  Just click on the link and follow the Core Skills eLearning Certifications User Guide, this will explain everything you need to know to access and complete your training.  

We are bound to do this by law. Don’t panic, it doesn’t take long, so get it done today to stay one step ahead of the game. 

The Workforce and OD staff web pages have a range of training opportunities many of them free. There's also information about health and wellbeing as well as continuous service improvement.


Learning Disability Learning & Sharing Event

North Cumbria CCG, north east and Cumbria Learning Disability Network is holding a learning and sharing event, the event is called 'How is Cumbria responding to the challenges of implementing LeDeR?' The purpose of the event is to share the learning from the mortality reviews that have taken place of people with learning disability across our region and how the health and social care system are learning from them. The learning disability mortality review programmes aim is to improve quality of health and social care service delivery for people with learning disabilities and to help reduce premature mortality in this population through mortality case reviews.

The event will be held on the 12th October 2018 in Carlisle, it will run from 10am till 2pm. You can book your place here. For more information please contact Kirsty Bell at or on 011382 48109.

Multi Professional Thematic

OutReach Cumbria - Working supportively with Gender Diversity

New dates have been announced for the 'working supportively with gender diversity' workshop.

Guest speakers Debbie Wood (Talking Therapies Lead with OutReach Cumbria) and Karen Pollock (Counselling in Northumberland) will be covering the following topics:

  • Understanding Gender - an explanation of why there is more to gender than 'man' and 'woman'
  • Trans Mental Health - Disordered or Oppressed?
  • Trans Physical Health – Surgery & Beyond
  • Making a Difference - Getting it right for trans people.

This workshop will take place on Wednesday 14th November 2018, 9:30 - 12:30pm at Harraby Community Centre, Edgehill Road Carlisle CA1 3SN. Registration from 9am, refreshments will be provided. 

For more information or to book a place please email your name, job title and base to: by Wednesday 31st October 2018

Cumbria Diabetes rolling programme 

The dates for the diabetes education programme have now been confirmed. Click here for more details and how to book.


For our staff from our staff 



Staff TV Appearance!

Barrow-born Kirsty Hetherington, one of our call handlers for the Diabetic Eye Screening unit Barrow in Furness will be appearing on national television on Wednesday 5th September at 8pm! 

Kirsty jumped at the chance to appear on Channel 4's The Slim Reaper, featuring Russian weight-loss guru and ‘detox diva’ Galia Grainger. The show’s producers describe the programme as something of a Fawlty Towers for weight loss. Kirsty - mum to 20-month old daughter Isla -  lost just under two stone before her wedding after deciding to take drastic action to shed the pounds before her big day You can read more here! 

Happy retirement to Johann Knox!

Johann is leaving the Trust after working with children and families in south Cumbria for more than 15 years! Johann has worked for the Children’s Learning Disabilities team in the Furness area during this time and more recently has supported the development of the team as it expanded to provide more early intervention support to families. Johann’s knowledge and compassion has been invaluable to many families over the years, and this will be greatly missed by her team and the families in south Cumbria.

Johann’s colleagues would like to wish her all the best for her exciting adventures in September and look forward to seeing her when she is back!

Desk Divider wanted

If anyone has a spare desk divider not in use please would you contact the Learning Disability in the south on 01229 404531 if you can help. Thank you. 

Lease Cars available for transfer

Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.


NHS and Healthcare Discounts in Women’s Fashion

The Health Service Discounts team have been working hard to bring you the best in women’s fashion with an NHS discount – particularly if you’re planning a quick city break.

Our City Break Packing Guide for Girls comes complete with a handy city break packing guide. Fill your suitcase with Levi’s, Topshop, ASOS, Karen Millen, TK Maxx and Amazon and much more!

Our discounts are exclusive to Health Service Discounts members, it’s free to join and free to use.

Contact us

If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
Partnership News.

If your colleagues don’t have access to email please print this off and display
in an appropriate area.

You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ