Partnership News 5th September 2018

Partnership News is an internal email for staff within Cumbria Partnership and partner organisations

Partnership News

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Wednesday 5th September 2018

Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.

If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.

Click here to read guidance on submitting information to Partnership News.



Top Stories

North Cumbria Health & Care System Update 

More people in north Cumbria receive healthcare in the community as inpatient beds close at Maryport & Wigton

More people in north Cumbria are now receiving their healthcare in the community as plans to implement the Integrated Care Communities (ICCs) become a reality.

System leaders across north Cumbria will tomorrow (Thursday 6th) discuss the resources that are now in place in the community to allow beds at Wigton and Maryport to close in line with the decisions to consolidate community hospital beds onto six sites following public consultation in 2016.

Over 90 new posts have been filled in the ICCs to create rapid response teams and coordination hubs. This enhanced service is already reducing the number of people that need to stay in acute hospitals. For example, one patient on an acute ward needed to remain there for over a month to receive treatment that had not previously been administered in the community. Staff from NCUH and CPFT worked together so the patient could return home and visit a community hospital daily for the treatment instead.

In Maryport, beds will close during September and an extended community service will be delivered by the same staff in people’s own homes, and in the hospital as day patients.

In Wigton, beds will close at the start of October and as well as an extended community service, six residential care beds will be available at Inglewood residential care home. Community nursing and therapy staff will provide support to people using those beds. Refurbishment works for the rooms which will house these beds, is expect to start in October and to be complete by March 2019. In the meantime partners have agreed that six beds from the care homes within Wigton and Solway will be available as healthcare beds if and when needed.

Work is also planned to increase the bed base at other community hospitals in line with the consultation decision:

  • Refurbishment work has already been completed at Workington and two additional beds will be available from October.
  • Refurbishment work in Keswick will start in November for completion in spring 2019. 
  • Refurbishment work in Brampton will start in spring 2019 and is scheduled for completion in summer 2019.
  • Plans for Penrith and Cockermouth will be developed in phase 2 of the community hospital redevelopment.

Further details on how increasing community resource is improving patient care, including patient case studies and success at Alston following bed closures, are available in the System Leadership Board papers

North Cumbria University Hospitals NHS Trust Update

With more care now being provided out-of-hospital by Integrated Care Communities (ICCs), the North Cumbria Health & Care System is continuing with plans to provide care in the best possible setting, avoiding unnecessary stays in hospital which can have a negative impact on some patients, particularly older people.

As part of this plan, the number of inpatient beds at the Cumberland Infirmary (CIC) in Carlisle will reduce by 16 from 1 October 2018. The Aspen ward area will instead be utilised as the surgical pre-admission area which is located next to the theatre suite at CIC. This will aim to improve patient experience as the current pre-admission unit is located on the ground floor meaning patients have to walk through the main atrium to reach the operating theatres.

In addition, more elective or planned surgical procedures will be offered at West Cumberland Hospital (WCH) in Whitehaven where, if required to stay overnight, patients will have a single ensuite room. The redevelopment of WCH in October 2015 included the creation of a modern and spacious theatre suite.

Stephen Eames, chief executive at NCUH and lead for the North Cumbria Health & Care System, said: 

“We know that once a patient has had a procedure or has been treated for an acute illness, hospital is no longer the best place for them to be and we have been working together as a system for some time now to address this in north Cumbria.  

“With the establishment of the eight ICCs, we feel now is the time to reduce the number of beds we have at the Cumberland Infirmary by a small number and to use the area to improve patient experience when coming in for an surgical procedure by relocating the surgical pre-admission unit. We very much value our surgical nursing team’s expertise and experience therefore we will be pleased to strengthen our nursing team on the main surgical wards.

“The introduction of a therapy ward will aim to improve patient flow through our hospitals and ensure patients who do need a hospital stay are provided with the right levels of rehabilitation and support before they leave hospital.

“I have always been clear that I see West Cumberland Hospital (WCH) as a centre of excellence for planned surgical procedures and I am pleased that this is continuing to progress. The facilities at WCH are fantastic and we want people from across north Cumbria to make use of them where they will receive excellent care in a modern environment with single rooms.

“We are already seeing the advantages of us working together as a health & care system and we will continue to work to improve the way we deliver care to our local communities.”

If anyone has any questions, please speak to your line manager. In addition, please note the dates of the my staff engagement sessions in October below. 

This is us staff engagement events - have your say

Have you booked your place at the staff engagement events with Stephen Eames, chief executive? This is your chance to come along and ask Stephen any questions you may have, share your successes and raise any concerns.  

What are the sessions for?

They are a chance for you to tell Stephen directly what you are concerned about and also celebrate all the good things that you do every day.  It will also be a chance for you to have your say on the development of joint values should be and feedback on the ideas that the staff group come up with.

When are they?

The dates for the upcoming events are:

  • Thursday 11th Oct | 10.00am – 11.30am | Lecture Theatre, Cumberland Infirmary
  • Wednesday 17th Oct | 10.00am – 11.30am | Kendal Town Hall
  • Thursday 18th Oct | 10:00am – 11:30am | Methodist Church, Penrith
  • Tuesday 23rd Oct | 10:00am – 11:30am | The Forum, Barrow in Furness
  • Tuesday 30th Oct | 2pm – 3.30pm|  Boardroom, West Cumberland Hospital

To book a place at any of these events, please email You can also pop in on the day if you haven’t booked.

Staff Appraisals, Have Your Say

There is still time to have your annual appraisal before the end of September, book it now with your line manager if you haven’t already.

There is a working group this coming Friday, 7th September. The group will be instrumental in developing a joint Appraisal policy.

If you would like to join us please do, this will be held at the Learning space CIC (library) at 2pm – 4.30pm on the 7th September 2018. 

If you would like to join the group, just want to share some feedback around what you would like to say or share ideas for improvements then please email


More listening events confirmed for mental health and learning disability services

Further dates have now been confirmed in west Cumbria and South Lakeland as part of the Trust’s work to address the future of mental health and learning disability services in Cumbria.

Your help and expertise is needed to shape the future of services in the county by attending one of our Listening Events.  Alongside the Listening Events already confirmed in Carlisle and Barrow, additional events will be taking place in Whitehaven and Kendal.

The details are as follows:

Whitehaven Golf Club

Tuesday 25th Sept | 1pm - 4pm

The event will cover mental health services for adults, older adults, children & young people and learning disabilities

Kendal Town Hall

Thursday 27th Sept | 1pm - 4pm

The event will cover mental health services for adults, older adults, children & young people and learning disabilities

The Listening Events will be led by Service Improvement experts who want to talk to staff and colleagues from partner organisations and agencies. We want to find out what you think impacts on delivering care and treatment, and what you think ‘good’ services would be like - all of your ideas, feedback and expertise will be used develop future plans for Mental Health and Learning Disability services in the county. If you would like to come and share your ideas, contact us to book your place, or to find out more, get in touch:

Additionally, we are also holding sessions for Service Users and Carers and we would appreciate your help in sharing information with current service users and carers and ask them to come along to events.

If you are unable to attend any of the events but would like to share your thoughts and ideas we have developed an online questionnaire. The questionnaire is completely anonymous and can be accessed via the following link: Hard copies of the questionnaire are also available upon request.

All feedback from the events and online questionnaire will be collated and will be used to develop future plans for services. We look forward to seeing you there.

Tour of Britain Thursday 6th and Friday 7th September

Road disruptions expected

The Tour of Britain cycling event will be making its way through the county on Thursday 6th and Friday 7th September and we can expect some disruption on the roads as the cyclists race through our towns and villages.

The Cumbrian leg of the race will begin in Cockermouth on Thursday 7th September at approximately 1.00pm and will finish at Whinlatter at approximately 2.15pm. There will be full road closures in place within Cockermouth Town Centre from 6.00pm on 5th September to 3.00pm on 6th September. Access to Cockermouth Hospital will be via alternate routes which should result in only minor impacts. There may also be an impact on accessing some of the more remote areas in the Lorton area on the 6th.

On Friday 7th September the race will begin in Barrow at 11.00am and will end at Whinlatter Pass at approximately 3.30pm. Due to the start being in Barrow town centre, there will be full road closures from 6th September with rolling road closures outside the town centre along the route. There will be restricted access to the Atkinson Medical Centre and Ulverston Health Centre.

Those of you working in local communities please expect delays in areas surrounding the route and escalate any related issues through line management. Staff working with partners on these days should remind them of potential for travel disruption and to allow extra time for journeys.

More information can be found on the official race website including a list of estimated arrival times:

Get ready to welcome nursing degree apprentices to your team

Next month our first Nursing Degree Apprentices will begin their new roles across CPFT and NCUH. This is an exciting role that allows us to support staff to develop their skills and help us to grow the nursing workforce of the future. The apprentices will be mainly training within their teams but will also spend time on placements in other clinical areas to give them a wide range of experience. So get ready to welcome the apprentices soon – find out more about these new roles.For further enquiries please contact either   or

National Meetings in the north - How People with Learning Disabilities or Autism will be included in the NHS 10 year plan 

People with a learning disability and people with autism are included as one of the important priorities for the NHS in the next 10 years. NHS England are working with the charity organisation Learning Disability England, to hold seven meetings across the country to talk about what needs to be included in the NHS plan.

These meetings will talk about the work that has happened so far on making health services better, Transforming Care, Learning from Deaths Reviews (LeDeR) and other important work. Focus will also be on what has worked well, what hasn’t worked well, and what needs to happen next.

Two of these seven meetings will be held in the north on Friday 21st September 2018 in Manchester, and Monday 24th September 2018 in York. Both meetings will run from 10.30am to 3pm.

These meetings are for people with lived experience, or people who work in relevant areas, who will be able to help to establish the important things that needs to be included in the plan. These people include;

  • People with a learning disability, autism or both
  • Family members/carers of people with a learning disability, autism or both
  • Staff who work in specialist services for people with a learning disability, autism or both including health, social care or community organisations e.g. Learning Disability Nurses
  • Staff who work in services that include people with a learning disability, autism or both
  • Advocacy or charity organisations/services who support people with a learning disability, autism or both
  • Commissioners who plan and buy services for people with a learning disability, autism or both

More information and how to book can be found here.

Useful updates 

Core Service Mock CQC reviews - Information for managers

Mock CQC reviews will be taking place later this month on the 9 mental health core service lines. The mock visit will take place week commencing 24 September (Week 1) and will focus on three priority core services:

  1. LD (adults) ward and teams,
  2. Childrens community including CAMHS and LD
  3. Acute and PICU

The peer review team will involve staff from TWVE and NTW as well as senior leaders from each of the 9 core services.  The review will follow the style of a CQC inspection.  We asked for particular focus to be given to Mental Capacity Act  and consent across all services inspected. Reports from the inspection will be provided the week of the inspection 

Information sharing agreement with NTW and TWVE to be confirmed/set up to enable the inspection team to access RIO whilst undertaking reviews.

We will begin to plan the detail for the community service line which will involve services in the North East and involve the service line .

We will work on the basis that there will be a board level well led peer review and that the timeframe for this is unlikely to be before end of October/early November to give time for the core service line reviews to be undertaken.

Blood component packs indicating the presence of latex - For clinical staff

In NHS Blood & Transplant 's May hospital update, they advised that following a comprehensive tendering process, that was awarded to a new contract for blood component packs and that users may see cosmetic differences in the new packs being issued from June 2018. Some of their component packs now may show a LATEX symbol. However, this label does not reflect the presence of latex in the pack that reaches the patient. 
The component packs remain LATEX FREE as specified in the component portfolio. The new label has been introduced because of a change in labelling regulations and not because the content of the packs has changed.
There is, and has been for many years, a small amount of latex in a section of the blood donation pack that is used for the collection of blood samples for testing. This section of the pack is discarded after blood donation and the latex does not come into contact with the blood for transfusion at any point. The latex symbol will be obscured by the pack label in most cases, however there may be some packs where it is partially or fully visible.
NHS Blood and Transplant recognise that this issue will be a cause for concern. They are urgently working with the manufacturer to relocate the latex symbol to a section of the pack which is fully covered by component label.
If you have any questions, please do not hesitate to contact your Customer Service Manager. Alternatively phone NHS Blood & Transplant Response Desk on 0208 201 3107, 9am to 5pm Monday to Friday.

Honest about money

We want to have ongoing conversations with staff about the different ways we can save money without having any impact on the quality of services that we provide to our patients.

So far, we have received lots of suggestions across a wide range of areas about how we can all #saveapoundaday, become more #costconscious and #reducereuserecycle.

The top three areas so far include:

  • Recycling
  • Reducing Waste
  • Energy Efficiency / Renewables

We have also received suggestions about how to reduce travel, hospitality and purchasing costs.  Last year a member of our IT team suggested that it would be good to publish a list of all of our internal postage points, as the existing system was confusing and pushing people to use more expensive external post.

Now, with the help of our Estates team, we have published a list of all internal postage points across the county, and we are encouraging staff to use the internal mail system where possible. By reducing the amount of mail that we send first class and by utilising our internal mail post system, CPFT and NCUH have together already saved more than £144,000. A great way to be more #costconcious.

We have taken forward all your ideas that you’ve sent us so far this year and in the coming weeks we will be updating you about what we are doing about them, and how your ideas can make a difference to meeting our financial challenges.  In the meantime if you have any other ideas send them across to us!

Developing the Long Term Plan for the NHS: Tell us what you think

On 18th June the Prime Minister set out a funding settlement for the NHS in England for the next five years. In return, the NHS has been asked to set out a long term plan for the future of the NHS by autumn, setting out our ambitions for improvement over the next decade, and our plans to meet them over the five years of the funding settlement.

As articulated by the Prime Minister and the NHS Chief Executive, Simon Stevens, the development of the long term plan for the NHS will need to be based on the advice and experience of clinical experts, staff and other stakeholders, including representatives of patients and the public.

As part of this process it is vital that all those who rely on and work in or alongside the NHS have the opportunity to contribute their ideas and insights. To make it easy for these groups to have their say on the different aspects of the plan we have created a discussion guide for staff, clinicians, patients and the public. An easy read version of this guide is also available.

You may choose to provide responses for every topic or just the ones that are important to you or the group you represent. Where possible we encourage organisations to collate responses from their members into a single submission.

Once you are happy with your response please submit this to our web portal. The deadline for submissions is 30th September 2018.

Want to renew and reserve books?

Download the MYCIRQA App to keep an eye on your library account. Search for North Cumbria Library & Knowledge Services and select from the list

Login with your reader ID and PIN number Ask the library for your login details: or telephone: 01228 814879 or 01946 523826. Search the Library catalogue on your desktop

University of Cumbria, Festival of Mental Health in Lancaster

This October the University of Cumbria is staging a 2-day Festival of Mental Health on the 10 & 11th October 2018 looking at raising awareness of some of the issues individuals face across the lifespan whilst looking towards what we can do maintain our own wellbeing. The Uni is also hope to raise a lot of money over the two days, which will be donated to Mental Health and Dementia Charities. Please visit their website for more information or email  You can purchase tickets here. 

Counter Fraud newsletter

Click here for the July edition of auditone’s Fraud Insight quarterly newsletter which aims to highlight current fraud risks and issues that the NHS faces but also identify fraud risks that may affect you in your life outside of work.

New “Staff Website” - we have been listening

So far 278 staff from CPFT & NCUH have had their say about how the new site need to be organised and improved. 

Complete the Staff Website Survey - which takes 5 minutes
(The survey will be open until Wednesday 12th September *1 more week*)

What you have told us so far is that the information that is most important for you and your role is: Policies, Clinical Guidelines and Processes/SOPs - but that you would also prioritise a better staff directory. There are many other areas for improvement that you told us about and we are looking at the priorities that we will focus on between now and November with the project group.

We are looking for examples of websites that you like and that have features that you would like in the new website.

So feel free to send us any examples of website you like or email us link to the sites or pages to

Read this section 
each week for new:
Training | Development | Support Opportunities

Workforce Update

Payroll Provider Changes

From 1st September the payroll provider will change to NHS Payroll Services.  The transfer will not adversely impact on staff and there will be no change in pay dates.  Each team has a dedicated payroll and pensions officer. We have communicated these with the supervisors of each cost centre, but if you would like to check who your payroll officer is, you can access the NHS Payroll Services website. By entering your name and date of birth and clicking submit, contact details for your direct payroll officer, pensions officer and e-expenses will be populated:

Any queries relating to eExpenses (account/vehicle queries, claim queries and system queries), please email our new payroll provider who will be happy to look into this for you:

Total Reward Statements

Your Total Reward Statement has been updated to include NHS Pension information for the year 2017/18.  You can access this through Employee Self Service. To find out more about the statements please visit the employee section of the Total Reward Statement information site at

JOIN Our Amazing People

Business Support Administrator Apprentice Vacancy

We are looking for an apprentice administrator to provide general administrative and secretarial support for the Specialist services within the Children and Families Care Group. The successful applicant will assist in the organisation of the service’s workload, and will act as first point of contact for patients, relatives, carers and other outside agencies; arranging appointments, covering reception, scanning and helping to arrange clinics.

An integral part of the role is the input and extraction of data/information from the Trust’s patient information and related IT systems. In undertaking the role the post holder will be required to initiate their own tasks and prioritise their own workload under the supervision of the Business Support Team Leader based at Kinta House, Kendal. More information and how to apply can be found here. 

Check out all the latest job vacancies the Trust has on offer.

Share this link with your family & friends on social media & spread the word.

Do you know anybody who might be interested in a Traineeship?

CPFT, NCUH and Cumbria County Council are working together to deliver a Traineeship programme for young people 16 -24 in Cumbria who require additional training and work experience to prepare them for employment, apprenticeships or higher education.

Traineeships provide unemployed young people with the skills and experience to progress. They include work-preparation training, a work-placement and English, Maths and ICT, and at the end of the programme trainees are supported to apply for an apprenticeship, bank work or employment within our organisations or to seek further education.

The programme will be offered in Carlisle and Whitehaven and will run for a period of 4 months between November 2018 and February 2019. If you know someone who might be interested tell them about our traineeship open days where they can find out more:

Tuesday 18 September 2018 at Inspira, 6 Lowther Street, Carlisle, CA3 8DH from 10am to 4pm

Thursday 20 September 2018 at Inspira, 213 Vulcans Lane, Workington, CA14 2BT from 10am to 4pm

Find out more and apply at


LEAD Our Amazing People

Good leadership, at all levels of the organisation, creates the right culture and environment for staff to deliver great care. We want to embed  positive leadership at every level, regardless of role.

Please look at the leadership pages of staff web to see development opportunities and more.

GREAT Teams Great Care

GROW Your shared know how

Data Security & Awareness Training 2018 is now OPEN!

Time flies and it’s that time of year again. Your mandatory Information Governance & Data Security Awareness Training 2018 window is now open; helping you keep information safe and feel more confident when handling patient identifiable data.  All staff have a responsibility to use, store and process information correctly and individuals along with the Trust may be liable for fines if you don’t take the necessary precautions.  Just click on the link and follow the Core Skills eLearning Certifications User Guide, this will explain everything you need to know to access and complete your training.  

We are bound to do this by law. Don’t panic, it doesn’t take long, so get it done today to stay one step ahead of the game. 

The Workforce and OD staff web pages have a range of training opportunities many of them free. There's also information about health and wellbeing as well as continuous service improvement.


Child Oral Health Summit 

The Special Care and Community Dental Service are holding a Child Oral Health Summit on the 20th of September 2018 at the Barrow Cricket Club, Barrow-in-Furness. This day will provide an opportunity to put a focus on the child dental health issues and possible solutions in Barrow-in-Furness but with relevance elsewhere in the county. We are looking for you to come if you are passionate about children’s health, welfare and work in health, education or social care in Cumbria. We have two high quality speakers for the morning session:

Eric Rooney (Deputy Chief Dental Officer England)

Professor Richard Welbury, Consultant Paediatric Dentist BDS, MB BS, PhD, FDS RCS, FDSRCPS, FFDGDP. 

The afternoon will be a workshop session to identify shared ways of working to improve the local health outcomes.

If you are interested in attending please contact Elaine Ivison ( for further details. You can view the agenda here. 

Please complete the Registration Slip for each person attending before Friday 7th September. 

Multi Professional Thematic

OutReach Cumbria - Working supportively with Gender Diversity

New dates have been announced for the 'working supportively with gender diversity' workshop.

Guest speakers Debbie Wood (Talking Therapies Lead with OutReach Cumbria) and Karen Pollock (Counselling in Northumberland) will be covering the following topics:

  • Understanding Gender - an explanation of why there is more to gender than 'man' and 'woman'
  • Trans Mental Health - Disordered or Oppressed?
  • Trans Physical Health – Surgery & Beyond
  • Making a Difference - Getting it right for trans people.

This workshop will take place on Wednesday 14th November 2018, 9:30 - 12:30pm at Harraby Community Centre, Edgehill Road Carlisle CA1 3SN. Registration from 9am, refreshments will be provided. 

For more information or to book a place please email your name, job title and base to: by Wednesday 31st October 2018

Rainbow Day - Add a splash of Colour for Cumbria Pride

On Friday 7th September 2018 you can donate  £1 to wear your bright colours to work, from colourful socks to frocks. All proceeds go to Cumbria Pride. 

Please seek management permission. Contact:

If you don’t have a collection box in your workplace but would like to donate please use this link  Donate to Cumbria LGBT Pride

Adverse Childhood Experience Conference

An Awareness Raising Conference for Health, Social Care & Education Professionals in Cumbria will be held on Tuesday 2nd October 2018 2pm - 5pm at the Lecture Theatre, Reghed Discovery Centre.

This conference is being held jointly by Cumbria Resilience Project and CPFT Physical Health  & Rehabilitation Psychology.

To book a place, please email: You can view the schedule here. 


For our staff from our staff 



Walking the Ullswater Way in remembrance of Daniel Jennings

On Saturday 8 September, a group of people are coming together in remembrance of their friend and family member, Dan Jennings, whom they lost to suicide 4 years ago. They will be walking The Ullswater Way, a 20-mile trail around Lake Ullswater. The group was primarily formed by Dan’s sister, Amanda and her friend, Caroline. The aim is to spread awareness about mental health, as well as raise funds and awareness for Survivors of Bereavement by Suicide (SOBS) Cumbria and Prevention of Young Suicide (PAPYRUS). The walk will take place two days before World Suicide Prevention Day 2018.

Each year, more than 6,000 people take their own lives across the UK: Survivors of Bereavement by Suicide (SOBS) is a national charity which works to provide emotional support to those who have been left behind. SOBS Cumbria support groups meet once a month, with groups in north, south and west Cumbria. They also have a local 24/7 helpline.

Amanda and the team are aiming to raise £1000 for the charities; the funds raised will go to SOBS Cumbria and Papyrus. The group is inviting others to join them in walking around Ullswater; if you would like to join them, please call 01900 269840 or email

If you’d like to support Amanda’s fundraising campaign, visit her Virgin Money Giving page. Alternatively, you can donate directly to SOBS Cumbria by texting 'SOBS00 £[insert amount]' to 70070; you can choose a different method of donation here.

Support for people touched by suicide

If you are struggling with the death of someone who has taken their own life and need someone to listen to your experience and offer you support, please do get in touch. You can call the SOBS Cumbria 24/7 helpline on 07572 975 721 (John) or 07896 703 757 (Karan). You can also email us at, or you can visit us on Facebook and Twitter at @SOBSCumbria

Lease Cars available for transfer

Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.


NHS and Healthcare Discounts in Women’s Fashion

The Health Service Discounts team have been working hard to bring you the best in women’s fashion with an NHS discount – particularly if you’re planning a quick city break.

Our City Break Packing Guide for Girls comes complete with a handy city break packing guide. Fill your suitcase with Levi’s, Topshop, ASOS, Karen Millen, TK Maxx and Amazon and much more!

Our discounts are exclusive to Health Service Discounts members, it’s free to join and free to use.

Contact us

If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
Partnership News.

If your colleagues don’t have access to email please print this off and display
in an appropriate area.

You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ