Partnership News 8th August 2018

Partnership News is an internal email for staff within Cumbria Partnership and partner organisations

Partnership News

In this issue: News Vacancies Staff Training Events Staff News Contact Us

Wednesday 8th August 2018

Welcome to Partnership News, the weekly newsletter produced by Cumbria Partnership NHS Foundation Trust in partnership with Cumbria County Council.

If you have any news that you would like to share with staff via Partnership News, contact the Communications Department by 5pm on Thursday to be included in the following week’s Partnership News.

Click here to read guidance on submitting information to Partnership News.



Top Stories

This is us – focus on values 

The next round of the Chief Executive staff engagement sessions are now booked for October. The October sessions will have a focus on our values, as well as providing an update on our work across the system in north and south cumbria and the future of countywide services.

Values have been one of the strongest themes from previous sessions and we need to develop a common set of values across CPFT & NCUH and more widely with our partners.  In September, there will be an event taking place with a cross section of staff across both organisations to develop these.  The values developed at this event will be tested with attendees at the ‘this is us’ events.

So please come along, ask questions, raise any concerns you may have, and share successes.

The dates for the upcoming events are:

  • Thursday 11th Oct | 10.00am – 11.30am | Lecture Theatre, Cumberland Infirmary
  • Wednesday 17th Oct | 10.00am – 11.30am | Kendal Town Hall
  • Thursday 18th Oct | 10:00am – 11:30am | Methodist Church, Penrith
  • Tuesday 23rd Oct | 10:00am – 11:30am | The Forum, Barrow in Furness
  • Tuesday 30th Oct | 2pm – 3.30pm| West Cumberland Hospital, Whitehaven

To book a place at any of these events, please confirm your place by emailing You can also pop in on the day if you haven’t booked.

Refreshing our values - get involved!

Just as our personal values guide how we live our everyday lives, our organisational values underpin the work that we do, the care that we give and the decisions that we make. They lie at the heart of a culture where quality and safety are paramount and people are supported to be the best they can be.

Both CPFT and NCUH have values that are integrated into how we work and are aligned with the NHS constitution. As we work ever more closely together it is important that we start to build a shared set of values which will guide how we work in the future to support our common purpose of developing a happier, healthier and more independent population of Cumbria.

An event will be held on the 25th September 2018 for representative staff from both organisations with some colleagues from the CCG to refresh our values and develop a shared behaviours framework. If you would like to take part in this event please contact

Joint resuscitation team established 

Dr David Lewis has been appointed as Resuscitation Director to focus on re-establishing an effective and efficient resuscitation service in North Cumbria University Hospitals NHS Trust and developing an integrated resuscitation service across NCUH and CPFT.

Dr Lewis has extensive experience in the field having previously worked as a Consultant in Emergency Medicine with Pennine Acute Trust for nearly 25 years and he also worked at CPFT as Associate Medical Director for Community Services for five years up until 2017.

Joining Dr Lewis within the Resuscitation team is, Jo Flower, who has been appointed as the Senior Resus Officer for NCUH. Jo and David’s appointment will support the commitment of both organisations to provide excellent care of deteriorating patients and the wider resuscitation agenda. Their appointments will be supported by Donna Burn, Senior Resuscitation Officer at CPFT and the wider team.

Lesley Paterson, Associate Director of Nursing for the Specialist care group and Meryl Lawrenson, Professional Lead for Infection Prevention and Nursing will support Dr Lewis in forming the leadership team for this service.

The team will be issuing regular updates about the service, including messages from Dr Lewis to ensure staff are kept up to speed with the developments in resus services across both Trusts.

To read a message from Dr Lewis please click here.


Trust Business priority - Staff

Within this priority we have said that we want to concentrate on three main areas across both Trusts:





What have we already done?

Vacancy rates are improving in nursing and medical roles – medical reduced by 13% in two years at NCUH and medical and dental rate at CPFT fell from 22.56% in April 2017 to 17.76% 

The eye catching ‘Is This You?’ campaign has been rolled out and is working well to encourage more staff to choose the NHS in Cumbria.

Occupational Health services that are available across both trusts including fast track physiotherapy, pre-employment health assessments, health promotions, rehabilitation and return to work advice, vaccination programmes and workplace assessments.

We have also introduced the Employee Assistance Programme Validium which has a range of support and advice available to all staff.

What next?

We will use the 'Is this You' recruitment campaign to strengthen our workforce and we would be grateful if staff can help us share these messages.

In the autumn both Trusts will be looking at agreeing and implementing common values and behaviours to guide our work. We will be working with a cross section of staff to develop these and will be sharing more information on this process as soon as possible.

More than a quarter of all staff have had appraisals!

Well done to all those who have booked and completed their appraisals within this year’s window so far. If you haven’t got yours booked please do so as soon as you can.

We know that staff value a thoughtful, accurate and meaningful appraisal and that people are happier at work and deliver a higher standard of care to our patients when this is on place.

We want to reach as many staff as possible this year by ensuring that 90% of all employees receive an appraisal by the end of September. With less than two months to go here is how we are doing so far. If you have not yet had an appraisal conversation please speak to your manager now to arrange a date.

Care Group/Corporate % Reviews Completed Previous Month
Children & Families 18.0% 7.9%
Community Health 37.0% 29.1%
Mental Health 38.5% 31.7%
Specialist Services 20.2% 12.7%
Corporate Services 29.7% 20.2%
Trust 31.9% 23.7%







You can still book into our appraisal training for appraisers, with a mix of full day and short bite-sized sessions available. Please take a look on the intranet for further information

Honest about Money 

Medical & Nursing Supplies Groups save thousands 

Changing the way the NHS in Cumbria buy medical and nursing equipment has already saved thousands of pounds. In order to support this, NCUH and University Hospitals of Morecambe Bay NHS Foundation Trust have had in place a regular group, led by a senior nursing colleague which meets to look at how and which supplies are sought. This is now also taking place at CPFT. The group review consumables, consider product swaps and explore potential savings which won’t adversely impact on patient, staff or organisational safety.

Thanks to initiatives received from our staff, a number of items of equipment ranging from sutures to cups have been reviewed and are being reviewed. Some of the savings identified include:

  • A trial change of Haemostats brand at NCUH saved £7,200
  • By renegotiating the purchase of Cubicle Curtains:
    • NCUHT have saved £20,643
    • CPFT have saved £3,659
    • UHMB have saved £11,000 
  • Using different Admin Sets at NCUHT could save £14,432.00
  • Moving to cheaper paper/plastic disposable cups will achieve a combined saving across CPFT and NCUHT of about £6,000. This will increase further if staff switch to re-usable water containers & drinks cups

If you have ideas that you would like to suggest please send them to and they will share with the relevant trust group.

Removal of 118 numbers from Cisco phones

A high number of calls to 118 numbers has been identified on the Trust phone bills. The costs for these add up to around £600 per month on average. Some individual 10 minute calls have caused charges of £60+ to the trust. As these calls have all come from internal phones where there is normally a PC available. It should be possible to use the online BT phone book to find numbers at no cost.

It has been agreed that as a cost improvement, 118 numbers will be blocked from the Trust phone system from the 6th August 2018. A Clinical Quality Impact Assessment has been completed and agreed. Please use the site above for finding external phone numbers. Also please use this for any other type of phone call such as mobiles.


Car parking reminders for West Cumberland Hospital and Cumberland Infirmary Carlisle 

If you have a temporary parking permit please check this is still in date or if you have an old style permit issued by Interserve, contact or call 01946 523960.

If you have a red permit which you pay from salary please ensure that your vehicle details are up to date and if you have any queries contact parking via the contact details above. Only two vehicles can be registered at any one time and only one vehicle is permitted to display your permit on site, you may swap the permit between your vehicles but please take care when peeling the permit as these are easily damaged when removed. If your permit does become damaged, then you may take the damaged permit to Finance at CIC or WCH who will replace it free of charge. Please note that any permits that are not returned for replacement will incur a charge.

Please ensure that your permit is clearly on display at all times and you are parked within the correct car parks for your permit both at CIC and WCH – thank you.

Car park barriers at CIC

Work will begin next week to install pay on exit barriers to patient visitor car parks at CIC. The barriers will be installed on car park A (main patient car park) and car park C (near A&E), and the work is expected to be completed in October. Once the barriers are installed and working, staff will no longer be able to park in barriered areas without purchasing a pay on exit ticket. No staff areas will have barriers and staff will need to continue to display their permits.

The barriers will not only allow patients and visitors to pay for their parking on exit but also introduce card payments, providing a quicker and easier method of payment.

We will share the full site plans once they are sent from the designers and if you have any questions in the meantime please contact

NHS staff take on a 24 hour three peak challenge

A group of adventurous First Step therapists from Cumbria Partnership NHS Foundation Trust will be taking on a 24 hour relay, completing three of the highest peaks in the Lake District setting off on the 15th September.

The idea of a First Step event first took root in April 2018 when three colleagues  sat down together  to discuss how they could mark the 10th anniversary of  First Step NHS Improving Access to Psychological Therapies Service  (IAPT) and the fact they have provided a service for over 100,000 people across Cumbria during that time.  Living and working in Cumbria they naturally considered an outdoor challenge, one that would make the most of this beautiful environment and challenge them beyond normal limits, something they ask clients to do on a daily basis. As a team they are spread across the county so devising an event that would bring them together with a shared objective was central to the plan.

Click here for full story

Wellbeing support and advice FREE for all staff from Validium 

This month's newsletter from our Validium, our employee assistance programme is here.

Please visit their website for a range of extremely helpful advice on all kinds of issues from wellbeing to legal advcie and everything in between.

In this month's newsletter there is advice on:

  • You Don’t Have To Be Perfect - How striving for 'perfection' can actually lead to increased stress.
  • Family Matters -  Whether you are saving for the future, caring for relatives, writing a will or require other practical support Validium can offer advice
  • Summer Holidays On A Budget - Visit the money blog 
  • We are Family - Some tips on budget activities for the summer holidays.

Could your team help unlock the potential of young people?

We are working in partnership with Cumbria County Council and North Cumbria University Hospitals NHS Trust to introduce a traineeship programme. The programme is designed for young people aged 16-24, and prepares them for their future careers by helping them to become ‘work ready’.

At the core of a traineeship is a high-quality work experience placement for 16 weeks and we are currently looking for teams who could support this for administration roles.

  • Traineeships allow you to increase your team’s capacity, grow your own loyal, talented workforce, and contribute to tackling youth unemployment.
  • Your team will have the opportunity to build their own mentoring and coaching skills supporting the individual.
  • Training costs will be met by government funding.

If you are interested in supporting a traineeship, or would like to find out more, please get in touch with Natalie Gaston

World Breastfeeding Week 

This week marks World Breastfeeding Week (1st – 8th August), an awareness week that aims to increase the rates of breastfeeding and also highlight the benefits of breastfeeding.

Diane Clark, Infant Feeding Coordinator comments:

“Awareness week’s like this are always a brilliant opportunity to raise awareness of breastfeeding. Breastfeeding has a wealth of benefits for both the mother and her baby, such as reducing the risk of serious illnesses including, chest infections, gastroenteritis, allergies, diabetes, sudden infant death syndrome, childhood cancers as well as reducing the risk of breast cancer, ovarian cancer and hip fractures in mothers.”

The Trust’s Children’s and Families care group are also currently working towards UNICEF UK Baby Friendly Initiative Stage 2 accreditation with the aim of achieving this status by the end of October 2018. Read more.

Useful updates 

New Payroll Provider

With effect 1st September 2018, our payroll services will be provided by Northumbria NHS Payroll Services.

How staff contact the Trust payroll provider:

  • Email

All Payroll, Pensions and Expenses Officers will have a direct email addresses in the format of Where sensitive information needs to be transferred between the organisations individual Officers will confirm their NHS net email account details. There will also be an email address for generic queries. Where a query requires resolution outside of office hours, payroll managers have Trust mobile telephones which incorporate email accounts.

  • Telephone (landline and mobile)

All Payroll, Pensions and Expenses Officers have a direct telephone line to ensure that they are easily accessible to staff. These details will be communicated prior to 1st September 2018. New staff will be notified of their direct officer details by the payroll provider.

  • Internet

Staff should also be able to access contact details via the internet:

  • Helpdesk

There will be a dedicated payroll helpdesk accessible to all staff during office hours. Contact details will be communicated prior to 1st September 2018. Please look out for further communications confirming direct contact information.

Suspicious phone calls.

We have recently been made aware of some suspicious phone calls received by staff by callers claiming to be from another trust and asking for information about staff.

The advice to staff is to check that any callers, by telephone or in person, are who they say they are. There can be a significant risk of harm to a patient or staff through impersonation by those seeking information improperly. Seek official identification or check identify by calling them back (using an independent source for the phone number). Check also that the caller has a legitimate right to have access to that information.  Staff are to seek advice from IG if they need to share patient/person-identifiable information without the consent of the patient/identifiable person’s consent, and record the decision and any action taken.

Please also refer to the Trust Confidentiality Policy.

Transfer of Diabetes south service to UHMB

Following the transfer of our south community staff in April the transfer of the Diabetes service in south Cumbria have also transferred to University Hospital of Morecambe Bay NHS Trust (UHMB) on 1st August 2018.

This is supporting the wishes of the clinicians leading the service and will help to reduce duplication, provide a more joined-up, consistent service and enable more people to avoid hospital stays – by building on the close partnership working that already takes place between the diabetes service and the hospitals.

12 staff were affected. Discussions and consultations with staff and  HR were held to ensure the smooth transfer. The Diabetes service in Cumbria will continue to operate as normal.

Mindfulness Based Living Course

Last remaining places for the Mindfulness Based Living Course Beginning in September / October, 2018. We currently offer 9 courses across Cumbria throughout the year and there are 6 spaces left on our 3rd and final course in Carlisle.

Mindfulness based interventions have a substantial research-based evidence and research shows that mindfulness confers significant benefits on health, well-being and quality of life in general. Since September, 2015, The 8-Week Mindfulness Based Living Course (MBLC) has been offered to a variety of staff within a work-based setting, to explore its effectiveness as a self-care strategy.

Places are limited to 15 participants per course and will be allocated on a first come first served basis. To book your place, sign up for an introductory session and also session one of the 8-Week MBLC at CLIC

Questions about registering for the course: Questions about the content of the course: Ian Rigg on

Data, Security and Protection (DSP) Survey 

The National Data Guardian for Health and Care (NDG) review of data security, consent and opt-outs sets out 10 national data standards. The Information Governance (IG) team are required to assess staff awareness of the 10 national data standards.

To help them do this, you can complete this short survey online. By completing the survey the IG teams will know where staff need more support and can plan for this. These standards form part of the Data, Security and Protection (DSP) toolkit which has been implemented within our organisations by our IG team. If you have any questions, please contact the team:

Read this section 
each week for new:
Training | Development | Support Opportunities

Workforce Update

Click HERE to see our weekly updates page.

JOIN Our Amazing People

Check out all the latest job vacancies the Trust has on offer.

Share this link with your family & friends on social media & spread the word.

LEAD Our Amazing People

Good leadership, at all levels of the organisation, creates the right culture and environment for staff to deliver great care. We want to embed  positive leadership at every level, regardless of role.

Please look at the leadership pages of staff web to see development opportunities and more

GREAT Teams Great Care

Are you one of the lucky 1000?

1,000 staff have been selected this quarter to tell us how engaged and motivated they feel right now.  Are you one of them?

Check your inbox now to see if you have been selected this quarter to tell us how you feel about working for the Trust. The address to look for is

The survey will take about 10 minutes to complete and everyone will get a chance to complete it once throughout the year.  Information provided on the survey is confidential and the results will be collated outside of the Trust so that we will be able to see trends but no individual responses.

We know that if staff feel valued, respected and supported, patient care gets even better. This is why we want to hear from you about how supported you feel – as part of your team and by the Trust. To find out more contact the organisational development team -

Examples of 'you said we did!' from the last survey round.  

GROW Your shared know how

Information Governance & Data Security Awareness Training 2018 is now OPEN!

Time flies and it’s that time of year again. Your mandatory Information Governance & Data Security Awareness Training 2018 window is now open; helping you keep information safe and feel more confident when handling patient identifiable data.  All staff have a responsibility to use, store and process information correctly and individuals along with the Trust may be liable for fines if you don’t take the necessary precautions.  Just click on the link and follow the Core Skills eLearning Certifications User Guide, this will explain everything you need to know to access and complete your training.  

We are bound to do this by Law. Don’t panic, it doesn’t take long, so get it done today to stay one step ahead of the game. 

The Workforce and OD staff web pages have a range of training  opportunities many of them free. There's also information about health and wellbeing as well as continuous service improvement.


Child Oral Health Summit 

The Special Care and Community Dental Service are holding a Child Oral Health Summit on the 20th of September 2018 at the Barrow Cricket Club, Barrow-in-Furness. This day will provide an opportunity to put a focus on the child dental health issues and possible solutions in Barrow-in-Furness but with relevance elsewhere in the county. We are looking for you to come if you are passionate about children’s health, welfare and work in health, education or social care in Cumbria. We have two high quality speakers for the morning session:

Eric Rooney (Deputy Chief Dental Officer England)

Professor Richard Welbury, Consultant Paediatric Dentist BDS, MB BS, PhD, FDS RCS, FDSRCPS, FFDGDP. (photo in jpg)

The afternoon will be a workshop session to identify shared ways of working to improve the local health outcomes.

If you are interested in attending please contact Elaine Ivison ( for further details.

NEW Free Walking for Health 2018 Programme

Take the first steps to a healthier lifestyle with this programme of FREE, easy, one hour walks. All are on good paths but please wear sensible footwear. Each walk will take place on a Wednesday at 10.30am & 1pm. Suitable for pushchairs and wheelchairs.  

Walks include: Rickerby Park and Village Carlisle, Talkin Tarn, Brampton, River Eden and much more! For further information please contact Carlisle City Council on 01228 817158 or visit

For our staff from our staff 


Time Out days for NHS Staff

Relax, reflect, re-energise.

The NHS can be a tough place to work sometimes. Come along and take a break in a beautiful, nourishing setting. A repeat of previous Time Out days for NHS staff and a chance to learn some simple meditation and relaxation methods, explore how to de-stress and prevent burnout, check out self care options that you can make part of everyday life and build your resilience for life and work.

This session will be held on Tuesday, September 25th 2018, 9.30am- 4pm at Blencathra Centre, Threlkeld, Keswick. The cost of this is £25. Lunch and refreshments included

Facilitated by Rev. Annie Gray, lead chaplain, North Cumbria University Hospitals NHS Trust and Rev. Prof. Stephen Wright, Sacred Space Foundation and University of Cumbria. This session is also supported by the Trust’s chaplaincy team, the Diocese of Cumbria and the Sacred Space Foundation (a locally based charity founded by NHS staff to support carers through stress and burnout). Please note that this is not a religious event - just part of our service of offering care for NHS staff.

If you need more information, please contact: Annie on or Stephen on

To reserve your place simply email Places are very limited, please book early.

A poem by  Debbie Seaton, our Clinical Education and Workplace Learning Facilitator 

Debbie has written a poem inspired by the challenges she has faced and overcome, she said: 

“As part of the clinical skills team I have been striving to compile an A3 plan around an improvement idea to develop competency hubs. Desperate to get the wording just right I have found myself alternating staring out of the window seeking inspiration with staring at a blank template. Having always had a love of poetry and having attended a Festival of Learning creative writing workshop I decided to put my thoughts down in verse. My A3, by the way, is almost complete”. 

You can read her poem here. 

Filing cabinets going spare 

The Adult CMHART (Furness) based at Duddon House,  Fairfield Lane, Barrow in Furness, LA13 9AZ have 9 filing cabinets going spare – these are the 4 drawer type and are lockable. If you would like any please contact Joyce Anderson on 01229 407732 (direct line)  /01229 407777 (reception)

Office moves are taking place on 17/08/18 and they will need them removed before / on that date. You will need to arrange collection of them. 

Local grant provides free personal alarm service

Telecare company Wellbeing will be able to help more people to leave hospital and return home, thanks to a grant from Eden District Council in Cumbria. Wellbeing recently acquired Eden Housing Association’s alarm and response services in Eden and Carlisle. The Rehabilitation Project has been designed to help patients who have had a fall, or similar trauma, which leads to a stay in hospital. When they are discharged from hospital, patients can now receive Wellbeing’s alarm service for up to 13 weeks, free of charge.

The alarm is usually a pendant with an emergency button, worn around the neck or wrist. If there is a problem, users can press the button to be connected to a Wellbeing operator who will be able to help.

To be eligible, Eden residents must be in-patients being discharged from hospital, although the service is also open to patients where it can be shown that this would help to prevent a hospital admission.

Wellbeing accepts referrals from hospital discharge teams from the Cumberland Infirmary and community hospitals in Penrith, Alston and Keswick, as well as from Eden Valley Hospice, Macmillan nurses, Penrith Day Hospice and other voluntary and community organisations.

Visit or call 01323 644422.

Lease Cars available for transfer

Please see the latest cars available for lease, Whilst these cars are used they are not necessarily cheaper to lease than a new car, but it does offer the opportunity to join the Trusts car schemes for a shorter period of time (i.e. to the end of the existing contract). For more information or to obtain a quote for the lease car scheme and salary sacrifice car scheme please email Tony Bellingham and provide all the personal information requested at the top of the above link.

NHS Discounts

Top 5 NHS and Healthcare Discounts for August

The Health Service Discounts team have been busy searching their huge range of deals to bring you the Top 5 NHS Discounts for August. We’ve put together our best deals to give NHS Trust staff savings across travel, fashion, beauty and home insurance.

Our discounts are exclusive to Health Service Discounts members, it’s free to join and free to use. Spread the word and sign up today!


Contact us

If you have any news or events to share, please contact the Communications & Engagement Team by 5pm Thursday to be included in the following week’s
Partnership News.

If your colleagues don’t have access to email please print this off and display
in an appropriate area.

You can contact us by:
Phone: 01228 603890
Write to: Communications & Engagement Department,
Voreda, Portland Place, Penrith, Cumbria CA11 7QQ