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Our glimpse of brilliance this week is Zoe Toon, receptionist for memory and later life services at Garburn House, Westmorland General Hospital. A member of staff emailed us to say: “Zoe remembers names and greets people warmly, knowing who they are here to see, and if there’s a delay. Despite the pressure on rooms, she knows who is where and who she can move around to accommodate almost any request. She goes above and beyond to ensure that everyone’s needs are catered for, whether they are big or small; and she is always kind and caring in all her interactions. She always has a positive attitude and is professional and dependable. “All of this is done with a smile, without signs of stress to the public or colleagues, and whilst juggling a dozen requests. She handles difficult calls calmly and supports anxious patients with genuine empathy. Zoe embodies the Trust values in everything she does. I just think she’s fab and makes everybody’s job easier and better.” ✨


New staff and public governors announced

Press Release New staff and public governors announced

The Governors Council represent the views of local people to the Board of Directors and hold the board to account

Future nurses learn and earn at same time

Trust-wide News Future nurses learn and earn at same time

Aspiring nurses starting on a degree level nursing qualification

Visitor restrictions are in place across north Cumbria’s acute hospitals.

Press Release Visitor restrictions are in place across north Cumbria’s acute hospitals.

This is not a decision that has been taken lightly and the restrictions have been put in place to ensure the safety of our patients, staff a

Let’s talk about mental health with blogger Kayleigh McManus

Press Release Let’s talk about mental health with blogger Kayleigh McManus

Mental health nurse Kayleigh talks about her blog and shares a message for Time to Talk Day

Training at NHS organisations in Cumbria rated top by students and trainee doctors

Press Release Training at NHS organisations in Cumbria rated top by students and trainee doctors

Teaching given to trainee doctors and medical students praised in latest inspection by education providers

Time to Talk day: Military Veteran Brian urges other veterans to ask for help

Press Release Time to Talk day: Military Veteran Brian urges other veterans to ask for help

After years of trying to cope alone Brian asked for help from the NHS's First Step service - it changed his life for the better.

Winter bugs like flu and norovirus must be taken seriously, warns NHS

Winter bugs like flu and norovirus must be taken seriously, warns NHS

Certain infections are more common during the winter, particularly influenza and norovirus

Friends of Keswick hospital donate equipment to help patients stay mobile

Friends of Keswick hospital donate equipment to help patients stay mobile

£6000 worth of Specialist chairs and equipment donated

NHS Trusts set to merge together to improve experience of patients and staff

Press Release NHS Trusts set to merge together to improve experience of patients and staff

The trusts are proposing to formally merge into a single organisation to fully join up how they work creating more benefits for patients

Thousands of frontline NHS staff in Cumbria are fighting flu

Press Release Thousands of frontline NHS staff in Cumbria are fighting flu

Almost 4,300 members of frontline NHS staff have now been vaccinated against flu

Cumbria leads the way in the prevention of Delirium

Cumbria leads the way in the prevention of Delirium

The Memory and Later Life service at Cumbria Partnership NHS Foundation Trust launch ‘Reach-Out