New electronic system for sexual health service enables staff to have more time with patients

A new sexual health service system enables staff to have more time with patients thanks to a new, highly specialist Sexual Health electronic patient record (EPR) system provided by Inform.  The software, which went live this week, has been tailored for the Trust to meet the individual needs of sexual health services in Cumbria; supporting us to deliver the highest quality care to our patients.

Inform’s specialists have worked closely with the service to configure the system to meet the specific working methods of the service in Cumbria, which has unique challenges including remote rural areas and areas of urban deprivation.  The service delivers care from four hubs across the county, with a growing number of outreach clinics to make their service more accessible.

Yetunde Okunwobi-Smith, Clinical Director Cumbria Sexual Health Services states “The installation of a new bespoke IT system for Cumbria Sexual Health marks an important service milestone. The service continually looks for ways to improve & excel for the benefit of our patients. This new system will enable us to be more efficient, enabling staff to spend more time with our patients – where we want to be!”

The new EPR system will enhance the Trust’s capability to meet regulations and support the provision of high quality and clinically safe care to our patients.  Key information will be captured to enable comprehensive reports to be produced, and flexible reporting tools will provide quality data; informing future planning to meet changing needs.

Cumbria’s Sexual Health Service will become a truly integrated service county-wide, integrating their hubs and outreach clinics, with standardised practice across the county, supported by the new EPR. Significant benefits include reduced administration time giving clinicians more time to spend with patients; automated alerts for results not received which will ensure care is given in a timely manner.

Inform have committed to work with the service to identity future developments and improved ways of working that will help enhance productivity and the care delivered to the population of Cumbria.

The roll out was managed by the eHealth Cumbria  Programme Management Office who worked alongside Dr Yetunde Okunwobi-Smith, Clinical Director, and her team to create the tailored system supplied by Inform who specialise in the Sexual Health sector.

Ian Harrison, Programme Manager stated “The hard work of the project team, clinical teams and the eHealth Cumbria support services, alongside the team from Inform ensured that difficulties that were encountered along the way were tackled together with a great ambition to provide a better system to meet the health needs of our patients.”