Regulator lifts enforcement action following series of quality improvements

The independent regulator of foundation trusts, Monitor, has today announced it has lifted enforcement actions at Cumbria Partnership NHS Foundation Trust after being satisfied that the Trust has made a series of improvements to the Trust’s governance over the quality of services. The enforcement actions were applied by Monitor in January 2014 following an  inspection by the Care Quality Commission at one of the Trust’s wards where quality concerns were raised.  Monitor are now satisfied that the improvements they have identified have been implemented and that these are working well across the Trust.

The focus of our Strategy over the last two years has been to place quality and safety as our overriding priority.  Large pieces of work we have focused on include reorganising services into four care groups– community, mental health, children and families and specialist services to strengthen the expert clinical and managerial leadership. Thanks to the hard work of our care groups and support services we are improving the way we support our staff and are seeing some very positive improvements.  The Trust’s Board of Directors and senior management team have also been restructured to support our key priorities and to enable the cultural changes we want; and we have been working closely with the public and other NHS organisations and Cumbria County Council in order to improve health and social care services across the county.

There has also been a big focus on staff engagement including work to embed our key values throughout the organisation (Kindness, Fairness, Spirit and Ambition) and encourage all staff to contribute to improving the quality of care for patients through the ‘Small Change Big Difference’ and ‘Listening into Action’ approaches.  Both of these approaches are starting to see improvements made thanks to the ideas and leadership of staff at all levels.

Claire Molloy, Chief Executive of Cumbria Partnership NHS Foundation Trust said, “I’m very pleased that Monitor are now confident that the changes we have made have demonstrated real improvements to the quality of our services.  They specifically recognised that the culture of the organisation appears to be transforming for the better and that challenges are being raised and acted on. It is a credit to the dedication and hard work of our committed staff across the organisation that we have been able to make these improvements. We recognise there are still challenges within the organisation and across the wider health care system.  In line with the picture nationally and locally, we are spending more than we are earning and key to ensuring we can provide sustainable, high quality services for our patients in the future is continuing to work better together with our partners.   The announcement by Monitor today shows that we have a great platform on which to build continuous improvement.”

Read the news release from Monitor.