Specialist Dentistry Services restores confidence in its patient

The skills of the specialist dentistry service in Carlisle has given new confidence to a woman who had such a fear of the dentist she was gluing her dentures together.

Jill Robinson; from Carlisle had suffered extreme anxiety all of her life at thought of attending her dental appointments. She said “I was so scared and happily shot off when they didn’t do any treatment.”

Following treatments by Georgina Saunders Dental Student in Specialist Dentistry services she is now able to attend without becoming a nervous wreck, feels confident and is able to have work carried out that wouldn’t have been possible before.

Jill explained: “My old dentist had retired; I hadn’t attended a dentist for over a year. I had problems with dentures and my teeth were in a terrible condition. My teeth fell out while I was eating. I had to start each day gluing them in. I didn’t know if I could even make it to my appointment but my dentist Georgina was amazing, she gave 110%, it was incredible. She made me feel so much better and made me believe in her. I can’t sing the praises of Georgina and the staff in the centre enough. I now have treatments done that I would have never have thought possible before without being anesthetised. Since attending there I have only needed one injection which was for a filling. There has been no discomfort, the work is beautifully done. I have a new set of teeth and have never been so confident. I look great and feel so different. In addition to this I have been taught how to clean my teeth correctly and do it automatically and changed my bad habits”.

Specialist and Special Care Dental Services provide services for the improvement of oral health for adults and children who have a physical, sensory, intellectual, mental, emotional or social impairment or disability. It also includes those who require treatment under general anaesthesia and dental conscious sedation. 

Mr Jones, Clinical Director of the Dental Service, said, “It is important to appreciate that sympathy, empathy, kindness and patience goes a long way in the behaviour management of patients with high levels of dental anxiety. The relationship between clinician and patient plays a significant part for successful outcomes; in this case it was evident that a high degree of trust and confidence was present there was”.