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Our Glimpse of Brilliance this week is for Ellie Gilpin, diabetic retinal screener at the Blackhall Unit in Kendal. A member of staff emailed us to say: “Earlier this year I was sitting in on a diabetic eye screening clinic, completing an observation on Ellie as part of her Diploma in diabetic eye screening. A patient attended the clinic with a support worker and the notes indicated that he was a refugee from Iraq. On doing the vision test, it was clear that one eye had reduced vision and as a standard protocol Ellie asked the patient if he knew why this was. He was unable to answer but asked his support worker to explain instead where it turned out that the patient had lost his sight due to an incident in Iraq. This was obviously shocking to hear but Ellie maintained her professional and caring approach towards the patient. As they left the room both the patient and support worker thanked Ellie for the kindness she had shown, a sentiment which was again expressed when I was talking to them when Ellie was not present.” Well done!

Posted on Friday 22 June 2018
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