As a result of a number of changes for 0 – 19 services in Cumbria, the ChatHealth service will no longer be available from Friday 14th July 2017.
If someone sends a text message into the service after this date, they will receive an automated reply. This will explain that ChatHealth is no longer running and provide the contact details for ChildLine.
We appreciate all the support we have received in the county with ChatHealth over the past year and would ask that if you see any ChatHealth promotional materials, including posters, to remove them and let young people know ChatHealth is no longer available.
We are advising young people in Cumbria who are seeking professional health and wellbeing advice to speak to a trusted adult or contact ChildLine on 0800 1111 or visit www.childline.org.uk
ChatHealth now receives on average one or two text messages per week. Due to the low number of text messages we have made the decision to cease the service and utilise our resources more effectively in delivering tailored support to schools’ individual needs. Cumbria County Council is in the process of reviewing the online emotional support offer that will be available for young people; in the near future more information will be circulated as appropriate.
With the support of our new Public Health and Wellbeing Nurses we will be working with schools to identify how they can be best supported and create a tailored programme to address their requirements. If you would like to discuss this please contact Joanne Hiley, Associate Director of Nursing at Cumbria Partnership NHS Foundation Trust via email at: Joanne.Hiley@cumbria.nhs.uk .